We are currently seeking new team members to join our Tide Cleaners team! Our Guest Service Representative position in Oswego is perfect for those that enjoy customer service and getting to know our guests by name through continued exceptional service. Our part-time positions offer flexible hours and a friendly work atmosphere. Come join us at Tide Cleaners and see why we are changing dry cleaning for good!

Summary:Duties and Responsibilities include the following. Other duties may be assigned.

• Provide exceptional customer service to customers
• Serve as primary liaison with customers
• Greet and assist all walk-in customers in the store
• Meet, greet and assist all valet drive-up customers at their car
• Process customer phone and personal relations
• Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns
• Sort and examine articles, picking out those that may need hand spotting, or stain treatment
• Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
• Consistently ensure cash drawer accuracy
• Follow Company’s new customer protocol
• Attend Company offered ongoing training and education
• Other duties as assigned

Skills:

• Oral Communication Skills
• Written Communication Skills
• Customer Service
• Organizational Skills
• Project Management
• Time Management
• Phone Communication Skills
• Understanding of POS system

Job Type: Part-time

Pay: From $16.50 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Oswego, IL 60543 (Required)

Work Location: In person