Job Title: Warehouse Tech

Department: Operations

Reports to: Warehouse Manager

FLSA Status: Hourly/Full-time

About Us & Our Mission: The mission of Golden Harvest Food Bank is to transform lives by feeding our hungry neighbors today and building a healthy, hunger-free tomorrow. We exist simply because people in our community struggle with meeting a basic human need - having enough to eat. Founded in 1982, Golden Harvest Food Bank works to create a safety net of partner agencies, programs, and direct services to meet the needs of our neighbors who struggle with hunger across our 25-county service area. With a network of over 350 partner agencies and programs, we can get nutritious meals directly into the hands of those in need within their communities.

Our Values:

Faith: Our Christian faith motivates us to live out Jesus' teachings, feeding the hungry in our communities and uniting with people of every creed in a movement of compassion, service, and positive change.

Health: We prioritize the well-being of each person, aiming to offer safe, nourishing food to those we serve, recognizing that healthy lives depend on healthy food, environments, and communities, as part of our efforts to break the cycle of poverty and hunger.

Service: With kindness, openness, and joyful generosity, we address the unique needs of each individual without judgment, fostering a spirit of compassion and sensitivity. We listen to the story and needs of each person so that they know they are seen, heard and valued in a world where they may often feel invisible.

People: Respecting the inherent worth and dignity of every person, we approach all with justice, equity, and understanding, honoring the lives, ideas, and concerns of those we serve, valuing donors' gifts, and cherishing volunteers while ensuring positive and impactful experiences in support of our cause.

Community: Collaborating with individual community members, partner agencies, businesses, and local government, we strive to change our community through openness, cooperation, and transparency, united by our shared mission of feeding the hungry.

Reasons to work at Golden Harvest

• It's more than a job, it's a mission.
• Faith-based organization
• Competitive wages and benefits
• Paid time off & flextime
• Twenty paid holidays
• Making an enormous difference

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Job Summary

Golden Harvest Food Bank Warehouse Techs are responsible for a wide variety of distribution center duties. It includes receiving, product movement, processing, disposal and order picking. As part of the Operations Team, all members are responsible for ensuring food safety, cleanliness, and workplace safety in compliance with Golden Harvest and Feeding America guidelines.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Safely operates forklift, hand truck, manual/electric jack, pallet wrapping machine, compactors, and other tools/machines as appropriate
• Ensures contents are properly secured inside vehicles to prevent damage
• Pick, palletize, prepare, and load product safely to prevent product damage
• Informs warehouse management of any discrepancies of quantity and/or product quality
• Maintains positive relationships with food donors and recipients
• Stocks products, ensuring organization, proper label identification, and allergen compliance
• Fully understands how to operate and safely drive assigned vehicles
• Maintains food safety standards, including temperature control
• Assists with weighing product; loading and unloading at warehouses
• Keeps work area tidy and maintains cleanliness according to AIB procedures, Feeding America guidelines, and industry regulations
• Works cooperatively with others including staff, supervisors, co-workers, and agencies
• Maintains workplace safety in all aspects of the job, particularly warehouse equipment and assigned vehicles
• Consistently represents the Food Bank in a professional manner, exhibiting excellent customer service
• Attends all meetings, workshops, and/or trainings as directed

Supervisory Responsibilities

• No supervisory responsibilities
• May have interaction or provide direction to volunteers at distribution sites

Skills & Competencies

To perform the job successfully, an individual will demonstrate teamwork, commitment, written and verbal communication and organizational skills. The Warehouse Tech must take ownership initiative and pride in their work. This position requires a positive and solution-bases attitude, consistently displaying a clear understanding of professional behavior and customer service.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read and interpret documents such as safety rules and operating instructions
• Communicate effectively with clients, donors, coworkers, and the public
• Ability to work as a team and individually
• Ability to add, subtract, multiply and divide in all units of measure
• Strong work ethic, diversity, professionalism, and dependability
• Possess problem solving skills and have attention to detail
• Ability to work some evenings and/or weekends for pre-planned events

Education and/or Experience

• Must have high school diploma or GED
• Related experience and/or training; or equivalent combination of education and experience
• Forklift operation (certification may be obtained through Golden Harvest Food Bank)

Certificates, Licenses, Registrations

• Must have valid driver's license (this is not a CDL required position)
• Successfully complete ServSafe Food Safety certification
• Must be able to pass background checks, MVR checks, drug screens and fit-for duty testing