Location: Joint Base Fort Lewis McChord

Classification: Full-Time

FLSA Status: Exempt

Travel: May be required

Security Clearance: May be required

About Chi-Chack

Chi-Chack is an SBA certified 8(a) women-owned small business with more than 16 years of experience providing professional and educational services to defense clients and government agencies. Headquartered in Tacoma, WA, the company maintains a nationwide workforce consisting of language instructors, Subject Matter Experts (SMEs), and training and education professionals.

POSITION SUMMARY:

The primary function of this position is to provide contractor administrative support to the military Command Language Program Manager (CLPM) for maintenance of the linguist skills database, specifically Individual Language Training Plans (ILTPs.)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Specific duties may include, but are not limited to:

• Manage the XVIII Airborne Corps and DOD language training program in support of FORSCOM and other authorized Government agencies and organization.
• Manage instructors and staff supporting the program within the East and Central regions.
• Communicate with and update the Senior Leadership and COR on the status of the program.
• Submit monthly and quarterly reports outlining progress, problems, and contemplated changes in the program.
• Establish and maintain office files and directives of interest to the Command Language Program.
• Complete monthly invoice drafts for billing to the USG.
• Review and approve employees’ timecards on a weekly/biweekly basis.
• Monitor students’ participation and performance and establish common linkages to enhance the program.
• Screen/interview potential candidates to support different positions within the program; Ensure the new employees’ smooth transition into their job.
• Process large volumes of correspondence to meet critical schedules of the Command Language Program.
• Compose a wide-range of administrative correspondence for Command Language Program, to include but not limited to Letters of Recommendations and Performance Evaluations.
• Receive and review all correspondence relating to calendar and travel requirements for the Command Language Program.
• Receive and process all correspondence from the CLP coordinators as pertains to the Command Language Program.
• Conduct instructor observations to ensure they meet the standards and expectations of the Department of Defense and the CLP.
• Coordinate and manage instructor meetings and CLP coordinator conferences.
• Ensure that lesson plans are being developed and implemented for each new class.
• Review instructor lesson plans regularly and provide feedback, as needed.
• Review instructors’ learning materials and provide feedback regularly.
• Establish a system to monitor deliverables, such as, Lesson Plans, Pre service, and In Service training, attendance sheets, and other deliverables, as required.
• Establish a system to monitor and track student pre and post training scores, when available.
• Establish a system to collect and track student learning styles.
• Establish a system to collect and process students’ and instructors’ course feedback.
• Ensure necessary pre-service documents and screen instruments, such as NACI, pre-service training, security training documents, I-9 are completed prior to service.

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIRED

The Program Manager shall have:

• Minimum of a Master’s Degree (MA) in Second Language Acquisition, Cultural Anthropology, Cross-cultural Communication, Instructional Design, or a related field of study; OR
• A Bachelor’s Degree in (a) Foreign Language (with teaching concentration), Second Language Acquisition, Cultural Anthropology or Cross-cultural Communication, or Instructional Design or a related field of study; AND five years of adult education experience.
• Minimum of five years of demonstrated managerial experience dealing with personnel and program/project management.

Physical and Environmental Requirements:

• Work in an office environment and conduct professional tasks such as operate computers, projection technology, smartboards, phones, and other instructional/learning devices and materials.
• Job may entail both standing and sitting for long periods of time with regular breaks.
• Ability to use a computer monitor for extended periods of time.

Background, Credit, and Criminal History Checks

Due to the nature of the company’s work, certain positions may require completion of a successful background, credit, and/or criminal history check.

Physical and Environmental Requirements:

• May be required to use computer screen for extensive periods of time.
• Occasional lifting of 15 to 20 lbs.
• Extended working hours and travel may be necessary.

What We Offer: (benefits vary based on FT, PT, or On-Call status)

• Benefits offered include Medical, Dental, and Vision insurance
• Employer-paid Life insurance, long-term disability and short-term disability
• Paid time off -including 11 Holidays
• Participation in the Chi-Chack LLC 401(k) plan

Salary between $70,000-$76,000 and is based on experience.

Equal Employment Opportunity

Chi-Chack LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other characteristic protected by applicable laws, regulations and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

E-Verify

This company participates in the E-Verify Employment Verification Program.

Background, Credit, and Criminal History Check

Due to the nature of the company’s work, certain positions may require completion of a successful background, credit, and/or criminal history check.