By joining our dynamic team, you will have the opportunity to engage with our members, showcase your exceptional member service skills, and make a real impact in the Ottumwa community. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Education Reimbursement. Community 1st Credit Union proud to be consistently rated one of the Top Workplaces in Iowa . Don't miss this chance to be a part of a fun and energetic work environment while providing top-notch service to our valued members. Apply now and take the first step towards a fulfilling career with us!

As a new Member Service Agent at Community 1st Credit Union, you will be responsible for assisting members with their financial needs, providing accurate information on products and services, resolving inquiries and concerns, and promoting a positive member experience. You will have the opportunity to develop your communication skills, build relationships with our members, and contribute to the overall success of our Member Relations Center team in Ottumwa. Our training program will equip you with the knowledge and tools needed to excel in this role, ensuring that you feel confident and supported as you navigate your day-to-day responsibilities.

To excel as a Member Service Agent at Community 1st Credit Union, you will need excellent communication skills, a strong attention to detail, and the ability to multitask effectively. Proficiency in using computer systems and software applications is essential for this role, as you will be responsible for accurately inputting and maintaining member information. A customer-centric mindset, problem-solving abilities, and a passion for delivering exceptional service are key attributes that will enable you to thrive in our Member Relations Center in Ottumwa. Prior experience in a customer service or financial services role is beneficial, but we welcome individuals with a drive to learn and grow in this exciting position.

Apply now and take the first step towards a fulfilling career with us!