about the role

Manager of Supply Chain Operations will be responsible for overseeing all end-to-end supply chain operations including service delivery, logistics, vendor management, inventory management, demand planning, and customer service for USA & Canada

This role partners with external suppliers/partners, and internal delivery teams, Finance, Tax, Sourcing, Trade, & Legal organizations to ensure compliance to regulations and cost-efficiency.

The role is critical to optimize company's supply chain to meet customer demands balancing cost efficiency, operational excellence and remains compliant.

Accountable for the performance of the function including supplier performance management and relationship management.

Ensure timely, cost-effective delivery of products and services to customers and enforce compliance.

Manage a team of supply chain professionals, providing guidance, coaching, and development opportunities to ensure their continued growth and success.

Develop and execute supply chain strategies that optimize customer service, inventory levels, and cost efficiency with primary focus of USA & Canada within Americas region.

Maintain and develop key performance metrics to monitor supply chain performance and continuous improvement.

Develop and maintain strong relationships with key suppliers to ensure high-quality, reliable supply and identify opportunities for cost savings and innovation.

Developing and implementing supplier risk management strategies to minimize disruptions and ensure business continuity.

Partner with internal stakeholders, suppliers in overseeing inventory management, develop strategies to optimize, reduce excess and obsolete inventory.

Support internal stakeholders, including sales, marketing, delivery and operational teams

Support business excellence teams on sourcing (RFP), negotiation, and contracting with suppliers.

Manager of SCM Operations, NAM.

People Management (3 HC & 10 Outsourced staff)

Geographical scope: USA, Canada

about you

Bachelor's degree in supply chain management, logistics, or related field required; MBA preferred

Minimum of 10 years of experience in supply chain management in the telecommunications industry, with a proven track record of success

Strong leadership and management skills, with a track record of building and developing high-performing teams

Ability to think strategically and analytically, with strong problem-solving skills and the ability to drive results

Experienced in managing customer operations and deliver with a proven record of crisis management.

Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders

Strong negotiation and contracting skills, with experience managing suppliers and driving cost savings initiatives

Knowledge of industry-specific regulations and standards, including import/export laws and safety regulations, and the ability to ensure compliance

additional information

The benefits of being Orange

Because Orange Business hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

* Health coverage for you and your family through medical, dental, vision plans

* Financial protection through disability, life, accidental death and dismemberment, and business travel insurance

* A 401(k) plan with company match

* Tax advantages through a health savings account, health and flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars

* To help you manage your work and life needs we offer an employee assistance program, adoption assistance, tuition reimbursement, a healthy living reimbursement program, and a group legal service plan

* Homeowner's, automobile, critical illness, accident, hospital indemnity, ID Theft and pet insurance at group rates

* A generous paid time off program in which the benefits increase along with your tenure with the company; we also offer time off for participating in community service

* Wellness initiatives that support the holistic wellness needs of our employees

When you join Orange Business, you become part of the Orange family, a group of people who drive innovation, embrace change, and celebrate the global community which is Orange. Our culture values the diverse contributions of all backgrounds and recognizes that work/life balance is key to the success of our people and customers. People at Orange are at the heart of our strategic ambition and co-create a future forward company that supports growth and career development.

contract

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