Cardiac (ECG) Monitoring Technician - California Hybrid

Position:  Cardiac Monitoring Technician (Evening & Overnight Shifts)
Job Type: Full Time (40 hours per week)
Location: Walnut Creek, CA (Hybrid Schedule)

We are seeking a detail-oriented and clinically skilled Cardiac Monitoring Technician to join our team for evening and overnight shifts based out of our Walnut Creek, CA location. This role offers a hybrid work schedule, combining onsite collaboration with remote monitoring responsibilities. You will be responsible for real-time monitoring and analysis of ECG transmissions using Independent Diagnostic Testing Facility (IDTF) software, playing a critical role in identifying cardiac events and supporting timely clinical decision-making.

KEY RESPONSIBILITIES

• Monitor, review, and interpret ECG recordings and associated algorithm findings for clinical accuracy and completeness
• Evaluate cardiac rhythms to determine if physician notification criteria are met and document all required actions
• Escalate abnormal or critical ECG findings in accordance with established physician notification protocols
• Perform technical analysis of cardiac data and ensure accurate event processing
• Maintain a high standard of quality assurance in all analyzed and processed data
• Complete all required training and remain current in ECG rhythm interpretation and evolving clinical practices
• Meet all productivity and performance standards following completion of initial training
• Adhere to all company policies, procedures, and regulatory requirements
• Collaborate effectively with team members and support a positive, patient-focused work environment
• Perform additional duties as assigned

QUALIFICATIONS 

Education: High School Diploma or equivalent required
Experience: Minimum of 1 year of ECG analysis or cardiac monitoring experience preferred
Certifications: CRAT and/or CCT certification through Cardiovascular Credentialing International (CCI) required

TECHNICAL & CLINICAL SKILLS

• Strong knowledge of ECG/EKG monitoring and rhythm interpretation
• Experience with Event and Mobile Cardiac Telemetry (MCT) recorders
• Familiarity with medical terminology related to cardiology
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) and Windows operating systems

 PROFESSIONAL SKILLS

• Strong interpersonal skills with the ability to build relationships, communicate effectively, and work collaboratively across teams
• Excellent organizational, analytical, and problem-solving abilities
• Strong attention to detail with a high level of accuracy
• Effective written and verbal communication skills
• Ability to work independently in a fast-paced, high-pressure environment
• Demonstrated commitment to quality, professionalism, and continuous improvement
• Positive attitude with strong customer service orientation and teamwork mindset
• Adaptability and ability to manage change efficiently

CORE COMPETENCIES

• Interpersonal Skills: Builds trust and rapport with team members, maintains professionalism, remains respectful and composed in high-pressure situations.
• Communication: Clearly conveys information, listens actively, and responds effectively in both routine and high-pressure situations
• Teamwork: Collaborates across teams, supports colleagues, and contributes to a positive work environment
• Quality Focus: Demonstrates accuracy, thoroughness, and a commitment to continuous improvement
• Clinical Judgment: Applies sound reasoning and decision-making in evaluating cardiac data and escalating findings
• Productivity: Meets established performance benchmarks while maintaining high-quality output
• Adaptability: Effectively manages changing priorities, workflows, and unexpected situations
• Dependability: Demonstrates accountability, reliability, and consistent attendance

WORK ENVIRONMENT & PHYSICAL DEMANDS

• Hybrid work environment requiring both onsite presence in Walnut Creek, CA and remote work capability
• Prolonged periods of sitting while continuously monitoring ECG data on computer screens
• Frequent use of hands and fingers for data entry and system navigation
• Continuous visual focus on detailed medical data and digital displays
• Regular communication via phone or computer systems
• Ability to work extended hours, including evenings, overnight shifts, and weekends as needed