Medical Device Technician

Pair Technician

DEPARTMENT: Operations

SUMMARY: Founded in 2014, Zywie Healthcare is a cardiac monitoring company. We record and transmit patients’ EKGs through holter monitor, event monitor, & mobile cardiac telemetry monitors. We are a trendsetter in the industry by putting doctors’ offices and hospitals in complete control of their cardiac monitoring. As an organization on the cutting-edge of medical science, we plan to expand beyond the confines of a cardiac device company to become the gold standard for patient care. We want you to help us make this a reality.

We currently have an opening for a Pair Technician to join our team in Johns Creek, GA. As a Pair Technician you will troubleshoot/repair device settings and hardware for usage by external customers (patients) in an accurate and timely manner. Pair Technicians are responsible for tracking and managing inventory based on various attributes. In this role you will have the opportunity to be innovative and drive process improvement.

DUTIES AND RESPONSIBILITIES:

• Configure devices and maintain/refresh device settings and apps

• Test devices for functionality to ensure flawless performance

• Performs quality inspections on incoming and outgoing materials and products.

• Sorts materials and devices on racks, shelves, or bins according to predetermined inventory procedures.

• Picks, packs, and ships materials and products.

• Processes all packages for shipping; processes returned merchandise.

• Conducts physical inventory counts; replenishes stock from back-up locations as needed.

• Maintains a safe, clean working environment.

• Participates in quality improvement efforts.

• Performs required administrative tasks; prepares all required reports and correspondence.

• Performs other related duties as assigned by management.

QUALIFICATIONS:

• One to two years of experience working with mobile devices and Android technology

• Familiarity with Remoting Tools (Zoho Assist, Team Viewer, GoToMyPC, etc.)

• Prior experience with IoT devices and mobile communication devices using MDM’s

• Basic Knowledge of IMEIs, ICCID, LTE/4G, GSM/CDMA

• Understanding and comfortability with Android devices including updates

• Advanced level of Microsoft Office

• Ability to work with minimal supervision.

• Commitment to excellence and high standards

• Excellent written and oral communication skills

• Strong organizational, problem-solving, and analytical skills

• Ability to manage priorities and workflow

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

• Acute attention to detail

• Proven ability to handle multiple projects and meet deadlines

• Strong interpersonal skills.

• Ability to understand and follow written and verbal instructions.

COMPETENCIES:

• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Technical Skills--Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

• Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand/walk/sit

• Continually reviewing small screen

• Continually required to utilize hand and finger dexterity

• Frequently required to climb, balance, bend, stoop, kneel or crawl

• Continually required to talk or hear

• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard

• Occasionally required to lift/push/carry items up to 50 pounds

• Additional remarks regarding work environment      

• Specialized equipment, machines, or vehicles used      

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Zywie is an Equal Opportunity Employer. Zywie does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Duluth, GA 30097 (Preferred)

Ability to Relocate:

• Duluth, GA 30097: Relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $18