Service Center Operations Supervisor - First Shift

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

If you are a current employee, please navigate here to apply internally.

Job Description

The Outbound/Production Supervisor - First Shift leads and manages all warehouse activities within the service center operation. This includes oversight to safety, quality, engagement, and overall performance to the companies aligned KPI's. As an operations Supervisor, you will have the leadership opportunity to coach, develop, motivate, and mentor an operational team.

This person will be a key leader within the operations team and will report up to their Value Stream Manager. This position will be responsible for managing and leading a team to execute the responsibilities as noted above.

This position is located in Norcross, GA

Key Accountabilities

• Leadership for all Outbound and Production operations within the warehouse.
• Effectively manage Warehouse Leads and associates.
• Build team chemistry and develop associates for future roles in the business.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Accountability for meeting Key Performance Indicators such as On Time Delivery and Units Per Hour
• Responsible for managing daily, weekly, monthly metrics and executing on counter measures.
• Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
• Build and execute productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Supervisors to balance labor.
• Develop performance goals and objectives to achieve customer expectations and ensure accuracy and quality.
• Engage the Regional Operations Support Coordination and ICQA teams to meet internal KPI’s and customer satisfaction targets.
• Promote continuous improvement culture and lead process improvement initiatives and lean tools.
• Work with the management team to improve employee engagement by initiating and/or facilitating team building events that also support our community.
  
  
  

Capabilities And Success Factors

• Customer Focus: Identifies opportunities that benefit the customer.
• Action Oriented: Readily takes action on challenges, without unnecessary planning.
• Ensures Accountability: Establishes clear responsibilities and processes for monitoring work and measuring results.
• Drives Results: Persists in accomplishing objectives despite obstacles and setbacks.
• Being Resilient: Maintains a positive attitude despite adversity.
  
  
  

Qualifications

• High School Diploma or equivalent - Bachelor's degree preferred
• Excellent communication and people skills
• Experience with Axapta & Microsoft D365 system performing complex transactions a plus
• Good writing/administrative skills, including computer skills (word processing, graphics, spreadsheet, Minitab, etc.).
• Demonstrated proficiency in time and project management.
• Team oriented with the ability to influence others.
  
  
  

Total Rewards and Benefits

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 weeks starting Vacation (may increase with tenure)
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program
• Employee Stock Purchase Plan – purchase company stock at a discount!
  
  
  

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**

Equal Opportunity Employer – Minority/Female/Disability/Veteran