Veterinary Claims Professional II

Zurich is looking to add a Veterinary Claims Professional to our Professional Liability - Veterinary Claims Team.

The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Addison, TX, New York City, NY or Schaumburg, IL or Parsippany, NJ.

If you are ready for a career move, consider working for a company with a global footprint that offers an excellent work/life balance, terrific benefits including an incentive plan, 401K match and a second 401K company contribution, flexible work options, summer hours and a great culture.

This Claims Professional will be responsible for handling a caseload of low to moderate exposure claims against Veterinarians and Veterinary Clinics including Veterinary Malpractice claims submitted under the AVMA Veterinary Professional Liability Program.

This is an exciting opportunity to be part of a high-performing, self-motivated, passionate, customer focused team. The ideal candidate will be team oriented and able to meet goals and exceed expectations!

The selected candidate will perform duties encompassing all aspects of claims handling: including initial investigation, coverage review and analysis, evaluation of liability, regular communication with customers and brokers to bring claims to resolution within their authority.

We look for demonstrated claim analysis ability or experience in a Veterinary setting along with a track record of proven success in prior roles, along with the ability to work independently and without substantial supervision.

The candidate selected for this opportunity should be able to report into [one of] the following North American Claims offices: Addison, TX, New York City, NY or Schaumburg, IL or Parsippany, NJ

Basic Qualifications:

• Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance area OR
• Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area OR
• Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area OR
• High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area AND
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets and products
• Microsoft Office experience
  
  

Preferred Qualifications:

• Experience working in a Veterinary office or clinic
• Effective verbal and written communication skills
• Strong analytical, critical thinking and problem-solving skills
• Strong multi-tasking and prioritization skills
• Solid time management, prioritization and multi-tasking skills
• Experience collaborating in a team environment and building cross functional working relationships
• Proactively shares and promotes sharing of insights
• Ability to gather unique perspectives from other teams/functions to optimize outcomes.
• Understands, analyzes, and applies the component parts of an insurance policy for complex claims
• Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims
• Ability to determine the scope and exposure for complex claims
• Ability to leverage trend and relationships to provide high-quality customer service
• Well-versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.
• Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims
• Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies
  
  

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $58,700.00 - $96,200.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25 industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code

• 1033.
  
  

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Addison, AM - New York, AM - Parsippany, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

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