What are the responsibilities and job description for the E-Commerce Director - Draper, UT position at Zurchers?
Overview
We are seeking an experienced e-commerce director to lead and grow our online presence through our Shopify-based platform. The ideal candidate will have a proven track record of managing and optimizing Shopify stores, driving digital strategy, and enhancing customer experience to boost conversions. This role will oversee all aspects of our e-commerce operations, including online sales, in-store pickup, and delivery integration, while collaborating with cross-functional teams to align with business goals.
Key Responsibilities
- Develop and execute a comprehensive e-commerce strategy to drive online revenue growth, including sales, in-store pickup, and delivery channels.
- Manage, maintain, and optimize our Shopify store, including app integrations, updates, and troubleshooting to ensure seamless functionality.
- Oversee website performance, user experience (UX), and conversion rate optimization (CRO) to enhance usability and increase sales.
- Oversee SMS and Email Marketing efforts.
- Analyze data and metrics (e.g., traffic, conversion rates, AOV) to identify opportunities for improvement and implement actionable solutions.
- Manage third-party vendors, Shopify apps, and tools to support platform scalability and performance.
- Stay ahead of industry trends, Shopify updates, and e-commerce best practices to maintain a competitive edge.
- Lead a team to execute e-commerce initiatives and ensure operational excellence.
Qualifications
- 5 years of experience managing and growing an e-commerce business, with specific expertise in running a Shopify store.
- Deep knowledge of Shopify platform features, apps, and ecosystem (e.g., payment gateways, inventory management, shipping integrations).
- Proven success in developing online strategies that increase traffic, conversions, and customer satisfaction.
- Strong understanding of UX/UI principles and website optimization techniques.
- Experience integrating online sales with in-store pickup and delivery systems.
- Analytical mindset with proficiency in tools like Google Analytics, Shopify Analytics, or similar platforms.
- Excellent project management and leadership skills, with the ability to collaborate across teams.
- Passion for e-commerce innovation and staying current with digital trends.
Preferred Skills
- Experience with SMS, email marketing, SEO, SEM, and digital marketing campaigns to support e-commerce growth.
- Familiarity with inventory management and supply chain logistics.
- Background in A/B testing and data-driven decision-making.
Work Schedule
- 40 Hours per week, 8 hours per day
- Monday through Friday, working 8 hours between the hours of 7:30 AM and 5:00 PM
Applications:
- Please include your resume and a brief cover letter detailing your Shopify experience and how you’ve driven e-commerce success in past roles.