Application Specialist I

Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in
Altstätten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customers
worldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of
what is possible.

Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all
employees to develop new skills and grow their careers.

Interested? Apply now and find out how you can be a contributing factor in our customer's success!

Summary/Objective

The Application Specialist I partners with the sales department and customers by providing technical
and application expertise to identify, validate, and deliver optimal cutting solutions. Acting as a technical
advisor throughout the pre- and post-sales process, this role translates customer requirements into
effective workflows, demonstrations, and test cuts that clearly demonstrate solution performance and
value. It further involves post-sales activities like consulting, application support, and occasional customer
training for standard products.

What you would do:

• Perform customer demonstrations and test cuts of sample materials.
• Collaborate with the sales team to understand customer challenges and recommend optimal
solutions.
• Assist in creating accurate quotes for standard products.
• Conduct effective demonstrations for hardware, software, and appropriate data workflows.
• Partner with the Marketing Department to support trade shows, including pre-show preparation,
on-site support, and post-show activities. This includes coordinating materials and files, as well as
assisting with packing and unpacking hardware, sample jobs, and booth assets.
• Provide application support to customers, ensuring successful product use.
• Deliver product and application training for internal staff members.
• Accurately document test cuts, demonstrations, and assigned tasks in salesforce.
• Maintain in-depth knowledge of all Zund products, including both hardware and software
solutions.

What we require from you:

• 0 – 1 year of cutting experience preferred, but not required
• Open-minded and creative approach to problem-solving
• Willingness and ability to learn, adapt, and apply new technologies and systems
• Strong critical thinking skills and ability to solve problems effectively
• Ability to work independently while collaborating effectively with cross-functional teams
• Excellent written and verbal communication skills, with the ability to present technical information
clearly
• Proficiency in Microsoft Office; familiarity with Salesforce or similar CRM system is a plus
• Ability to manage multiple tasks and priorities in a fast-paced, customer focused environment

Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program
that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term
Disability Insurance and a Retirement Plan (401K).

Zund America, Inc. is an EEO employer.