What are the responsibilities and job description for the Program Coordinator position at Zumbro House?
Job Title: Program Coordinator
FLSA Classification: Non-exempt
Reports To: Program Director
Last Updated: 02/16/2021
Job Overview: The Program Coordinator is responsible for the oversight and supervision of the operations in their assigned site. The Program Coordinator is an extension of the Program Director and provides on-site supervision of the program and its staff. The Program Coordinator (referred here forward as “PC” will work in concert with the Program Director to ensure compliance.)
Essential Duties and Responsibilities
Operations
- Ensures compliance with all county and state regulations.
- Leads and develops staff at assigned location to maintain standards and identify areas of improvement.
- Coordinate work of team to ensure high quality care that meets licensing regulations as well as agency and team expectations.
Performance
- Oversight to make sure all programming is implemented as agreed upon in the Support Plan(s) and Individual Abuse Prevention Plan (s).
- Validate and coach the new employee orientation. All new hires are to receive some direct training from the PC.
- Observe staff interactions with residents and model, coach, correct behaviors as well as provide counsel/ discipline as needed.
Leadership
- Timely and accurate completion of all required/ requested resident reports. All information is to be in compliance with licensing regulations and meet/ exceed the expectations of the agency and resident’s team.
Staff Supervision
- Ensure that the schedule is being followed accurately and closely. A site/program has to maintain coverage for client care, health and safety, NO EXCEPTIONS.
- The PC has responsibility to maintain staffing on all shifts and on call status to fill when necessary.
Client Support
- Ongoing communication and training for all employees that is focused on resident plans, support and service.
Health & Safety
- Ensure hygiene of each person receiving services and follow through with all scheduled medical and psychiatric appointments.
- Proactively manage training/ corrective action for medication administration/ documentation.
Self Focus & Values
- Be a positive representative of Zumbro House Inc. at all times
Qualifications
- Degree in human services related field is preferred; however, experience working with individuals with developmental disabilities and/or behavior problems may suffice in lieu of a degree.
- Exceptional client service skills/interpersonal skills with all staff/employees.
- Must have the ability to clearly communicate with clients in English both verbal and written.
- Must have a valid driver’s license, a good driving record and a safe operating vehicle, and must be willing to transport people receiving services in personal vehicle if company vehicle is not available.
- Must be willing to submit to a DHS Background Study.
Salary : $0