Vice President of Operations - Transportation

Vice President of Operations – Austin, TX

WHC Worldwide, operating as zTrip, is the nation’s largest taxi operator, serving over 25 markets across the United States. With decades of transportation expertise and innovative mobility technology, we provide scalable, dependable mobility solutions for riders, drivers, and the communities we serve.

We are seeking a dynamic Vice President of Operations to lead our Austin market. This senior executive will drive operational excellence, financial performance, regulatory compliance, and high‑impact team leadership to support outstanding service and sustainable growth.

What We Offer As a Vice President Of Operations

• Comprehensive medical, dental, vision, and life insurance
• Paid time off and paid holidays
• 401(k) with up to a 3% company match
• A high‑visibility leadership role with significant influence and advancement opportunity
• A fast‑paced, results‑oriented environment where your decisions directly shape operational success
  
  

Key Responsibilities Of a Vice President Of Operations

As the Vice President of Operations, you will:

• Provide strategic, operational, and organizational leadership across the Austin market
• Maintain full P&L responsibility, consistently delivering strong financial outcomes
• Lead, mentor, and develop high‑performing teams, including both staff and independent contractors
• Oversee fleet readiness, vehicle utilization, maintenance, and overall operational efficiency
• Build and maintain strong relationships with customers, city leaders, and community stakeholders
• Ensure full compliance with safety protocols, regulatory requirements, and training standards
• Use operational and financial KPIs to drive optimization, efficiency, and continuous improvement
• Develop and manage the annual operating budget with a focus on cost control and profitability
• Support contract negotiations, renewals, and new business opportunities
• Champion a culture of accountability, operational discipline, safety, and service excellence
• Partner with Human Resources on workforce strategy, employee engagement, and personnel initiatives
  
  

Qualifications Of a Vice President Of Operations

• 5–10 years of progressive leadership experience in transportation, operations, or general management
• Demonstrated success managing full P&L performance
• Strong executive presence with excellent communication and relationship‑building skills
• Proven ability to develop leaders and build collaborative, high‑performance teams
• Strategic, analytical, and results‑driven with a passion for continuous improvement
  
  

This is an outstanding opportunity to lead and elevate transportation operations in one of the fastest‑growing markets in the country.

Apply today and help shape the future of mobility with zTrip.