What are the responsibilities and job description for the Talent Engagement and Retention Manager position at zTrip NM?
Talent Engagement and Retention Manager — Build and Support Our Driver Network
Are you passionate about connecting people with meaningful opportunities and helping them succeed long-term? Join our Albuquerque team as a Talent Engagement and Retention Manager, where you’ll play a key role in attracting, onboarding, and supporting professional drivers who power our transportation network. This role is essential to workforce growth, driver success, and long-term engagement.
What We Offer as a Talent Engagement and Retention Manager:
- Comprehensive medical, dental, vision, and life insurance
- 401(k) retirement plan with company match
- Paid Time Off (PTO) and paid holidays
- Consistent Monday–Friday schedule
- Opportunities for professional growth and advancement
What You’ll Do as a Talent Engagement and Retention Manager:
Talent Acquisition
- Develop and execute recruiting strategies to attract qualified driver candidates
- Meet and exceed hiring and onboarding targets
- Build and maintain strong pipelines through outreach, networking, and community engagement
Candidate Engagement & Onboarding
- Serve as the main point of contact for candidates throughout the hiring process
- Lead informational sessions and onboarding meetings for Independent Contractors (ICs)
- Guide candidates from initial interest through onboarding and vehicle placement
- Deliver a positive, professional, and supportive candidate experience
Retention & Driver Engagement
- Build strong relationships with drivers to support long-term success and engagement
- Partner with operations and internal teams to improve driver satisfaction and retention
- Address driver concerns and provide ongoing support beyond onboarding
Reporting & Operations Support
- Maintain accurate applicant and onboarding records within tracking systems
- Share recruiting performance, hiring metrics, and retention insights with leadership
- Support team initiatives and operational projects as needed
What We’re Looking For as a Talent Engagement and Retention Manager:
- Experience in recruiting, retention, staffing, sales, or a related field preferred
- Self-motivated with a goal-oriented mindset
- Strong communication and interpersonal skills
- Excellent organization and multitasking abilities
- Ability to build relationships and collaborate across teams
- Dependable, proactive, and results-driven
Ready to Make an Impact?
If you’re excited about growing a strong driver workforce while supporting engagement and long-term success, we’d love to hear from you.
Apply today to become a Talent Engagement and Retention Manager and help shape the future of transportation in Dulles.
Salary : $50,000