What are the responsibilities and job description for the Fleet Operations Manager position at zTrip NE?
WHC Worldwide dba zTrip is the largest taxi operator in the U.S., active in more than 25 markets. We’re transforming transportation across North America by combining high-quality vehicles with the latest technology. Our mission is simple: improve lives through reliable, efficient, and accessible mobility solutions—for our passengers, drivers, and employees alike.
We’re looking for a Fleet Operations Manager to oversee and grow our operations in Omaha and Lincoln, NE. This is a hands-on leadership role focused on optimizing performance, delivering excellent service, and driving business success.
What We Offer as a Fleet Operations Manager:
- Health, Dental, Vision, and Life Insurance
- Paid Time Off (PTO) and Holiday Pay
- 401(k) with company match (up to 3%)
- A supportive and collaborative leadership environment
Your Key Responsibilities as a Fleet Operations Manager:
- Maintain and grow customer relationships through direct engagement and service quality
- Lead recruitment, onboarding, and retention strategies for drivers and staff
- Manage daily operations to ensure safety, efficiency, and service standards
- Oversee fleet readiness and vehicle maintenance to meet demand
- Enforce safety standards and ensure compliance with all regulations
- Analyze and act on key performance metrics (daily, weekly, monthly)
- Identify operational challenges and implement proactive solutions
- Develop budgets and manage financial performance for both markets
- Build a strong team culture focused on accountability, communication, and results
- Support labor relations and assist with contract renewals
- Conduct regular audits to ensure operational and policy compliance
What You Bring as a Fleet Operations Manager:
- 5–10 years of operations management experience, ideally in transportation or logistics
- Proven leadership with P&L responsibility and a track record of delivering results
- Strong interpersonal and team-building skills
- A collaborative, hands-on approach to leadership
- Problem-solving mindset and ability to adapt in a fast-paced environment
If you're a motivated operations leader with a passion for transportation and team development, we want to hear from you. Join a growing company where your leadership makes a direct impact every day.
Salary : $80,000 - $85,000