What are the responsibilities and job description for the Driver Recruiter & Retention Coordinator position at zTrip MD?
Driver Recruiter & Retention Coordinator — Grow and Support Our Driver Team
Are you passionate about helping people find rewarding opportunities while building strong, lasting relationships? Join our Baltimore team as a Driver Recruiter & Retention Coordinator, where you’ll play an important role in attracting, onboarding, and supporting the professional drivers who keep our transportation network moving. This position is key to driver growth, engagement, and long-term success.
What We Offer as a Driver Recruiter & Retention Coordinator:
- Medical, dental, vision, and life insurance coverage
- 401(k) with company match
- Paid Time Off (PTO) and paid holidays
- Stable Monday–Friday schedule
- Career development and advancement opportunities
What You’ll Do as a Driver Recruiter & Retention Coordinator:
Driver Recruiting
- Develop and implement strategies to attract qualified driver candidates
- Meet hiring and onboarding goals through proactive recruiting efforts
- Build strong candidate pipelines through networking, outreach, referrals, and community involvement
- Promote driving opportunities through local events and recruiting initiatives
Candidate Support & Onboarding
- Serve as the primary point of contact throughout the hiring process
- Conduct onboarding sessions and orientation meetings for Independent Contractors (ICs)
- Guide new drivers from application through onboarding and vehicle placement
- Create a welcoming, professional, and positive onboarding experience
Driver Retention & Engagement
- Build and maintain strong relationships with active drivers
- Provide ongoing support to improve driver satisfaction and long-term retention
- Address driver concerns and help connect them with operational resources
- Work closely with operations and leadership teams to strengthen driver engagement initiatives
Reporting & Administrative Support
- Maintain accurate recruiting, onboarding, and retention records
- Track hiring activity, onboarding progress, and retention metrics
- Provide regular updates and insights to leadership teams
- Assist with additional workforce and operational projects as needed
What We’re Looking for as a Driver Recruiter & Retention Coordinator:
- Experience in recruiting, staffing, retention, customer service, sales, or a related field preferred
- Strong communication and relationship-building skills
- Self-motivated, organized, and goal-oriented
- Ability to manage multiple priorities in a fast-paced environment
- Professional, dependable, and team-focused attitude
- Passion for helping people succeed long-term
Ready to Make an Impact?
If you enjoy connecting with people, supporting workforce growth, and helping drivers succeed beyond the hiring process, we’d love to hear from you.
Apply today to become a Driver Recruiter & Retention Coordinator and help shape the future of transportation in Baltimore.
Salary : $55,000 - $60,000