Product Quality Management Engineer

ZT Systems is an established multibillion-dollar company, and a technology industry veteran celebrating our 25th year in business. One of America’s fastest-growing private companies, ZT has grown at more than twice the industry average for the past 5 years. Headquartered in the USA with global manufacturing spanning the US, EMEA and APAC, ZT engineers hyperscale compute and storage solutions that are tailored to the unique workloads and business needs of our global datacenter customers. We are passionate about delivering the highest quality solutions and exceeding customer expectations. Here at ZT, we recognize hard work, commitment, leadership, and results, and we truly believe that behind every quality solution is a team of highly talented individuals. Join us at this critical growth inflection point as we engineer the hardware infrastructure powering a world of cloud computing, cloud storage, artificial intelligence and machine to machine transactions.

Megatrends Driving Our Industry

By 2020, more than 7 billion people and businesses, and at least 35 billion devices, will be connected to the internet. A new world of digital business and enhanced human connectivity is emerging, enabled by innovations in artificial intelligence, natural language interfaces, virtual/enhanced reality, and the Internet of Things. In fact, Gartner projects that the shift to the “cloud” will affect over $1 Trillion in IT spending by 2020. To deliver on the promise of these transformative technologies, today’s largest cloud providers require ever more powerful, efficient, and workload-optimized hardware infrastructure. With the proven ability to deliver these solutions, ZT Systems is well positioned as the design, manufacturing and logistics partner of choice for hyperscale compute and storage customers.

Job Summary

We are seeking a Product Quality Management Engineer who will work collectively with multiple functions within ZT to drive quality improvements across all of our products and processes. The Product Quality Management Engineer will analyze field, production, and supplier data to develop plans and improvement actions as well as while driving root cause and corrective actions on major quality excursions, and impacts to yield rates. This position will be based out of our Secaucus, NJ office.

Responsibilities and Essential Functions

• Tracks new technology development for assigned products/suppliers
• Drives alignment between Supplier roadmaps and ZT roadmaps
• Identifies opportunities for supply chain quality optimization and implements as appropriate
• Coordinate, direct, and manage product quality activities with focus on issue resolution, responsible party approval, process control, and quality assurance
• Drive continuous improvement of ZT product quality performance through customer, ZT factory, engineering, and supplier data
• Monitor and drive Cost of Failure / Quality reductions
• Manage quality excursion recovery by working with purchasing, supplier, and customer facing teams to recover all costs associated with rejects / defects
• Proactively monitor ZT and supplier nonconformance performance, and identify & drive process improvement, root cause analysis, and corrective action implementation

Knowledge, Skills, and Abilities

• Demonstrated results in working in a team environment
• Ability to successfully manage change and reset priorities in a highly volatile business environment based on new customer requirements
• Demonstrated technical aptitude: strong background in interpretation of schematics / specifications, and manufacturing process planning / evaluation
• Knowledge in ISO QMS Requirements and application
• Experience in factory assessment / audits
• Basic knowledge about quality tools and statistical analysis
• Working knowledge in MS excel, Minitab or basic statistics using excel
• ASQ certification (CQE, CQA, Six Sigma, etc.) preferred

Competencies

• Ability to identify the elements of a situation/ability to visualize, articulate, and solve problems
• Ability to effectively manage projects requiring input from multiple internal and external sources
• Collaborative, flexible and adaptable
• Proactively oriented to exploit opportunities and identify potential problems
• Demonstrates discretion, confidentiality, independent judgment, and professionalism when representing the company
• Ability to use your time, energy and resources in an effective manner to achieve set goals

Education

• Bachelor degree in Engineering preferred

Experience

• 3 years’ experience of Quality Engineering preferred
• QA or QC work experience in a manufacturing environment strongly preferred
• Experience in project management preferred

ZT Systems offers a highly competitive salary commensurate with work experience and/or education, an excellent benefits program that includes a 401(k) plan, health and dental insurance, and paid time off. We are an Equal Opportunity Employer (EOE) and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, gender, marital status, national origin, disability or handicap, or veteran status. ZT Systems is a Drug-Free Workplace.