Strategy Insights & Planning Associate Consultant - Risk-Based Quality Management (RBQM)

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

What you’ll do: Strategy Insights & Planning Associate Consultant in the Insights & Analytics Capability Group will…

ZS's Strategy Insights and Planning teams partner with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.

What You’ll Do

• Leverage structured problem-solving frameworks to develop solutions to complex business challenges across pharmaceutical R&D, with a focus on Risk-Based Quality Management (RBQM) and clinical development strategy
• Support design and execution of RBQM frameworks, including identification of critical-to-quality factors, key risks, and mitigation strategies across clinical trial portfolios
• Assist in structuring and conducting market, clinical, and operational research to generate insights that inform trial design, quality strategy, and risk oversight
• Design and deliver custom analyses using tools like Excel, Access, Confirmit, and ZS proprietary platforms to support risk monitoring, portfolio oversight, and decision-making
• Contribute to the development of clinical and quality ecosystems, including centralized monitoring approaches and scalable platforms for trial oversight
• Synthesize and communicate insights to clients through clear, executive-ready presentations, with emphasis on quality, risk, and regulatory readiness
• Build client relationships and serve as a key point of contact on workstreams related to RBQM, quality strategy, and clinical transformation
• Support program management, including tracking risks, identifying issues, and driving mitigation strategies to ensure successful project delivery
• Mentor junior team members and contribute to capability building in RBQM, quality management, and R&D transformation
  
  

What you’ll bring:

• Bachelor’s, Master’s, or PhD in a field with quantitative or analytical coursework such as business, economics, engineering, life sciences, or related disciplines
• 2–5 years of relevant professional experience, with prior consulting experience required, ideally in pharmaceutical, biotech, or clinical research settings
• Experience or familiarity with Risk-Based Quality Management (RBQM) and/or Quality Risk Management, including exposure to clinical trial quality, monitoring, or risk frameworks
• Understanding of clinical development processes and regulatory expectations
• Strong analytical and problem-solving skills, with the ability to design custom analyses and translate data into actionable insights
• Ability to think strategically about clinical trial portfolios, including risk identification, oversight, and performance tracking
• Strong communication skills with the ability to engage both business and clinical stakeholders
• High attention to detail with a quality-focused mindset, including exposure to SOP-driven environments and audit readiness
• Self-starter with strong organizational skills, adaptability, and a collaborative, team-oriented approach
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach
  
  

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
  
  

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:

Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:

www.zs.com