What are the responsibilities and job description for the System Engineer position at ZRG Careers?
System Engineer
Hybrid – must reside within 1 hour of a (Austin, TX; Houston, TX; Atlanta, GA; Reno, NV; Grand Rapids, MI; Las Vegas, NV) office locations
The Role: Systems Engineer
IAs a Systems Engineer I, you will support the deployment, maintenance, and operation of infrastructure technologies across data center environments. This role is responsible for ensuring systems remain stable, secure, and available while contributing to ongoing projects, operational excellence, and future growth
.You will work with internal teams and vendors to troubleshoot complex issues, maintain system performance, and support the implementation of new technologies. This role includes participation in on-call support, escalation processes, and contributing to infrastructure strategy and standards
.
What You’ll
- DoSupport deployment, configuration, and maintenance of Windows and Linux server environmen
- tsAssist with virtualization platforms, storage systems, and directory services such as VMware, SAN, and Active Directo
- ryMonitor system performance and troubleshoot infrastructure issues across compute, storage, and identity syste
- msSupport implementation of infrastructure projects and track assigned deliverabl
- esMaintain system documentation and contribute to knowledge shari
- ngFollow IT policies, procedures, and operational standar
- dsSupport service levels and response times across syste
- msWork with vendors and external support teams to resolve technical issu
- esProvide Tier 2 support for day-to-day infrastructure operatio
- nsParticipate in on-call rotation and support escalated inciden
- tsAssist with research and testing of new technologi
es
What We’re Looking
- ForYou communicate technical issues clearly and effectiv
- elyYou work well within a team and support shared outco
- mesYou follow through on tasks and meet deadli
- nesYou approach problems with curiosity and practical think
- ingYou are comfortable learning new technolog
- iesYou maintain organized documentation and proces
- sesYou use sound judgment when troubleshooting and escalating iss