What are the responsibilities and job description for the Mortgage Specialist position at Zoom Home Lending?
Company Description
Zoom Home Lending is a mortgage firm specializing in home financing and refinancing solutions tailored to meet the unique needs of each client. With a strong focus on exceptional customer service, the company is committed to making the home loan process seamless and transparent. Zoom Home Lending practices a customer-first approach, aiming to guide individuals and families in achieving their homeownership dreams. Based in Livonia, MI, the company prides itself on building trust and providing personalized support.
Role Description
This is a full-time on-site role for a Mortgage Specialist, based in Livonia, MI. As a Mortgage Specialist, you will manage the end-to-end home loan process, including assisting clients with mortgage applications, evaluating financial documents, and ensuring compliance with lending requirements. You will also provide exceptional customer service, offer tailored mortgage options, and collaborate with other team members to achieve successful outcomes for our clients. Additional responsibilities include monitoring and staying informed about industry trends and regulations.
Qualifications
- Experience and knowledge in Mortgages, Mortgage Lending, and Finance
- Proficiency in Mortgage Marketing and promoting loan products
- Strong Customer Service skills with a focus on building client relationships
- Understanding of federal and state mortgage regulations is beneficial
- Excellent organizational and communication skills
- Proficiency with mortgage software and tools is an advantage
- Ability to work collaboratively in an on-site team environment
- Bachelor's degree in Finance, Business, or a related field is preferred