What are the responsibilities and job description for the Lead Drain Technician / Field Service Advisor – Chandler, AZ position at Zoom Drain Franchise?
Stop job-hopping. Build a career you can be proud of—where your leadership and people skills matter as much as your technical expertise.
At Zoom Drain, we don’t just train technicians—we develop trusted professionals who become the face of our brand. We invest heavily in advanced plumbing and drain cleaning training, hands-on development, and long-term career pathways because we know that great people want more than just a job. They want a place where their skills, personality, and ambition can thrive.
If you have experience in drain cleaning, plumbing, hydro jetting, sewer repair, or pipe maintenance—and you love working directly with customers—this is a chance to build a rewarding career you can grow into and lead from.
Why This Role Matters
Our Drain & Sewer Technicians are trusted advisors, problem solvers, and service professionals who take pride in representing Zoom Drain with integrity. You will be the person customers remember—the reason they call us again and tell their friends.
We’re looking for someone who not only knows the technical side of the trade, but who also:
Drain / Sewer Technician Requirements | WHAT YOU BRING
At Zoom Drain, we don’t just train technicians—we develop trusted professionals who become the face of our brand. We invest heavily in advanced plumbing and drain cleaning training, hands-on development, and long-term career pathways because we know that great people want more than just a job. They want a place where their skills, personality, and ambition can thrive.
If you have experience in drain cleaning, plumbing, hydro jetting, sewer repair, or pipe maintenance—and you love working directly with customers—this is a chance to build a rewarding career you can grow into and lead from.
Why This Role Matters
Our Drain & Sewer Technicians are trusted advisors, problem solvers, and service professionals who take pride in representing Zoom Drain with integrity. You will be the person customers remember—the reason they call us again and tell their friends.
We’re looking for someone who not only knows the technical side of the trade, but who also:
- Loves engaging with customers
- Communicates clearly and confidently
- Can explain solutions in a way customers appreciate
- Has a natural sales instinct and a “service-first, close-the-job-right” mindset
- Shows leadership, ownership, and pride in their work
- Operates with honesty, reliability, and professionalism
Drain / Sewer Technician Requirements | WHAT YOU BRING
- Professional experience working on drains and sewers, including clearing lines with electric snakes, high-velocity jetters, and performing camera inspections
- A customer-first mindset with outstanding communication skills, empathy, and the ability to confidently present service options
- A natural salesperson’s attitude—not pushy, but persuasive, consultative, and focused on helping customers make the best decision
- Leadership and personal ownership of your work, your truck, and the customer relationship
- Physical ability to lift/carry up to 50 lbs and comfortably perform work requiring kneeling, crouching, or extended standing
- Valid driver’s license in good standing and functioning vehicle. You’ll need to travel to our location and a company truck isn’t provided for you to take home.
- Ability to pass pre-employment screenings, including a background check and drug test
- Starting salary from $21–$30 per hour, based on experience
- Bonus opportunities tied to performance and customer satisfaction
- Clear career advancement—Lead Technician, Field Supervisor, and beyond
- Flexible scheduling
- Paid time off & holidays
- Company tablet
- Company-provided uniforms
- Team gatherings, recognition, and a supportive, growth-oriented environment
- A positive, tight-knit team in a fast-growing plumbing and drain service company
Salary : $21 - $30