What are the responsibilities and job description for the Receptionist - Dental Office position at Zoo Dental?
Full-time Receptionist position.
Prior experience in a dental office required. RDA preferred.
Duties include:
- greeting patients;
- registering new patients per established office protocols;
- assisting patients with all necessary forms and documentation including medical history;
- verifying and updating patient information including insurance information;
- informing patients of dental office procedures and policy;
- moving patients through appointments as scheduled;
- entering all relevant patient information accurately into data system;
- maintaining and managing patient records in compliance with privacy and security regulations;
- answering and managing incoming calls;
- responding to and complying with requests for information;
- scheduling patient appointments;
- confirming upcoming appointments and recalls per office protocol;
- checking daily appointment schedule;
- arranging patient charts for next day appointments;
- filling in cancellations and no-shows and schedule;
- organizing referrals to other medical specialists;
- dispatching lab work appropriately;
- collecting payments from patients at time of treatment;
- informing patients of financial treatment plan options;
- arranging payment schedule with patients;
- preparing and mailing billing statements;
- preparing claim forms for dental insurance;
- arranging supporting documents for insurance claims;
- monitoring and maintaining inventory of office supplies;
- updating patient education materials;
- maintaining professional and clean reception and common areas;
- safeguarding patient privacy and confidentiality; and
- providing support to dentists and staff as needed.
Job Type: Full-time
Pay: From $13.00 per hour
Work Location: In person
Salary : $13