What are the responsibilities and job description for the Retail Sales Team Director position at Zones?
About Our Company:
We take pride in being a first-name-only company, realizing that employees are key to our continued success. Our employees are committed to outstanding customer service, which helped found the company. We aim to be the nation's top wireless retailer by providing the best customer experience.
Role Overview:
The Wireless Store Manager is responsible for overseeing store operations, managing a team of sales professionals, and driving sales results. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.
Responsibilities:
- Culture Development: Foster a positive work environment that encourages employee growth and customer satisfaction
- Leadership: Lead by example, setting high standards for customer service and sales performance
- Operations Management: Manage store operations, including inventory management, visual merchandising, and scheduling
- Strategy Execution: Develop and execute plans to meet or exceed sales goals and achieve business objectives
- Team Development: Recruit, train, and develop high-performing sales teams
Preferred Qualifications: A minimum of two years' experience in sales, leadership, or a related field, with a proven track record of driving sales results and improving customer satisfaction.