Service Depot Diagnostic/Repair Technician 2

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

Perform repairs on various ZOLL products. Duties will include investigation of customer complaints, troubleshooting/repair of failures to board level/sub-assembly and documentation of repairs in ERP system.

Essential Functions

• Work within limits of prescribed procedures to ensure accurate completion of unit repair
• Document repairs made and parts used in our ERP system
• Troubleshoot problems to board level or sub-assembly to determine root cause of failure
• Perform mechanical and software upgrades
• Collaborate with QA Engineers as required on details of complaint investigation
• Ability to efficiently transition between product lines

Required/Preferred Education and Experience

• Technical High School or College Level technical training preferred
• 3 years of technical troubleshooting/repair experience preferred
• Knowledge, Skills and Abilities
• Computer literate, familiar with MS Windows, Word, Excel, Etc.
• Read and understand SOPs and work instructions
• Read and understand diagnostic data
• Familiarity with test equipment (e.g. patient simulators, oscilloscopes, signal generators, and other test equipment)
• Navigate ERP systems effectively

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

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The hourly pay rate for this position is:

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.