What are the responsibilities and job description for the Data Center Technician position at Zoho USA?
Zoho produces cloud-based solutions for small, medium, and large businesses. Over the past 20 years, our portfolio has grown from a single online word-processing tool to a comprehensive suite of apps that covers an industry-leading range of use cases. With 40+ products on offer—and even more in the pipeline—Zoho is a powerful, integrated business management system.
Zoho isn't your average tech company. Privately held and deeply committed to solving problems through global collaboration, our organization believes in experimentation, iteration, and following your instincts. With US headquarters in Austin, TX and global headquarters in Chennai, India (as well as offices in Silicon Valley, Mexico, Singapore, Japan, China, and the Netherlands) we work across time zones, continents, languages and cultures.
What we're looking for:
The Data Center Technician will work with our Infrastructure Operations Team to oversee day-to-day operations as well as larger projects. Work includes installing, troubleshooting, and repairing servers/network equipment. Work involves hardware diagnosis and replacement of failed components. Must be able to work effectively with minimal supervision while handling multiple priorities.
The successful candidate will be able to:
- Manage work and priorities through a ticketing system, while coordinating with the Data Center Manager
- Perform hardware troubleshooting and component replacement for servers and networking infrastructure
- Replace and maintain cabling and wiring
- Collaborate with outside teams to resolve issues
- **This is a night shift position
- Travel occasionally
The successful candidate will have:
- Experience with Linux or similar OS
- Good knowledge of network design and protocols
- Superior understanding of storage devices
- Excellent written and oral communication skills
- Ability to lift 50 pounds
- Valid driver's license and vehicle
- The ability to function under pressure with multiple priorities
- Excellent organization skills
The salary range for this position is $55,000 - $65,000 per year.
Shift will be midnight-8:00AM or 01:00am-9:00AM
Night Shift is the intended target after 6 months day training
6 Months of Day Shift Training = 7:30am - 4:00pm PST
**This is not a remote position.
Zoho is a low-ego company. We care very little about job titles and status, preferring instead to reward employees of all levels for their flexibility, values, and creative ambition. Candidates who are highly invested in hierarchy tend to struggle with Zoho's flat organizational culture.
Zoho rewards independent self-starters who can learn on the job. Rather than structuring work around daily feedback or tightly managed performance metrics, we prefer to give employees a high degree of freedom, but in exchange, they must be motivated to actively drive their own success. We do not micromanage, but we don't hand hold either.
Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.
Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States.
Salary : $55,000 - $65,000