What are the responsibilities and job description for the RN Clinical Supervisor position at ZoeRVA Health?
Company
We are a primary care medical practice that prioritizes preventive care and wellness initiatives to empower individuals to manage their health proactively. Our approach to primary care emphasizes guidance on lifestyle improvements in nutrition, increasing movement, managing stress, cultivating healthy habits, securing restful sleep, and fostering beneficial relationships. By understanding that every patient has different needs and there isn't a one-size-fits-all approach to healthcare, we personalize care to each individual with the goal of empowering and equipping patients to lead healthier lives.
Basic Function
The RN Clinical Supervisor provides clinical leadership and operational oversight within a busy primary care office. This role ensures high-quality patient care, supports nursing staff development, and collaborates with providers and administrative teams to maintain efficient workflows and a positive patient experience. Reporting to the Practice Administrator, this position will join a small but mighty office of 7-10. This position will have direct supervision over a team of 3-4 medical assistants, and will spend 75% of the time on management responsibilities, and 25% of the time on clinical care responsibilities.
Key Responsibilities
This role calls for a confident and compassionate leader with strong clinical expertise, leadership qualities, and the ability to balance hands-on patient care with operational oversight in a fast-paced primary care setting.
We are a primary care medical practice that prioritizes preventive care and wellness initiatives to empower individuals to manage their health proactively. Our approach to primary care emphasizes guidance on lifestyle improvements in nutrition, increasing movement, managing stress, cultivating healthy habits, securing restful sleep, and fostering beneficial relationships. By understanding that every patient has different needs and there isn't a one-size-fits-all approach to healthcare, we personalize care to each individual with the goal of empowering and equipping patients to lead healthier lives.
Basic Function
The RN Clinical Supervisor provides clinical leadership and operational oversight within a busy primary care office. This role ensures high-quality patient care, supports nursing staff development, and collaborates with providers and administrative teams to maintain efficient workflows and a positive patient experience. Reporting to the Practice Administrator, this position will join a small but mighty office of 7-10. This position will have direct supervision over a team of 3-4 medical assistants, and will spend 75% of the time on management responsibilities, and 25% of the time on clinical care responsibilities.
Key Responsibilities
- Direct supervision of medical assistants and other nursing personnel; lead, mentor, and evaluate performance
- Ensure compliance with clinical protocols, safety standards, and regulatory requirements
- Handle scheduling, staffing, and immediate problem-solving on the unit
- Provide mentorship, training, and performance feedback for nursing staff
- Assist with patient triage and clinical decision-making
- Conduct Annual Wellness Visits and preventive care assessments
- Coordinate patient care, including tracking hospital transitions and follow-up needs
- Manage referrals to specialists and external providers, ensuring timely communication and continuity of care
- Deliver direct patient care when necessary to support the team
- Promote patient-centered care by ensuring clear communication, education, and support for patients and families
This role calls for a confident and compassionate leader with strong clinical expertise, leadership qualities, and the ability to balance hands-on patient care with operational oversight in a fast-paced primary care setting.
- Clinical Expertise and Judgement – applies evidence-based practices across the lifespan, ensuring safe, effective, and compassionate client care.
- Leadership and Supervision – Provides clear direction, mentorship, and accountability for nursing staff and medical assistance, fostering a collaborative and high-performing team culture.
- Operational and Strategic Thinking – Balances patient care with efficiency, managing scheduling, staffing, and workflow optimization while maintaining compliance with protocols and standards.
- Problem-Solving and Adaptability – Responds quickly to challenges on the unit, demonstrating resourcefulness and resilience in dynamic clinical environments.
- Patient Advocacy and Care Coordination – Champions patient-centered care by coordinating transitions, wellness visits, and follow-up needs to ensure continuity and quality outcomes.
- Patient Commitment - Dedicated to meeting the expectations and requirements of internal team members and external patients. Establishes and maintains effective relationships to gain trust and respect.
- Composure – Stays calm and even-tempered when handling crises, stressful situations, continuous change, or unexpected developments. Remains cool under pressure. Does not become defensive or irritated when resisted or blocked. Is not knocked off balance by the unexpected; is able to recover from difficult situations. Is seen as a settling influence in a crisis.
- Effective Communicator - Consistently communicates with clarity and thoroughness to optimize audience understanding. Communicates information in a clear, concise, and timely manner. Demonstrates effective speaking and presentation skills.
- 3-5 years of nursing experience required
- Bachelor of Science in Nursing required
- Current RN license required
- Experience providing care to patients across the lifespan
- Outpatient experience strongly desired; background in family medicine strong desired
RN Clinical Supervisor - Patterson Avenue Family Practice
Bon Secours Mercy Health -
Richmond, VA
RN Clinical Supervisor - Patterson Avenue Family Practice
Bon Secours -
Richmond, VA
CLINICAL SUPERVISOR
Virginia Family Services -
Richmond, VA