Supplier Quality Engineer – (Automotive)

Location: Streetsboro, OH

Position: Long Term Contract

Title: 146-1 - Supplier Quality Engineer – (Automotive)

Job Description:

• The Supplier Quality and Risk Management Specialist is responsible for providing direct, on-site support at supplier manufacturing facilities.
• This role ensures suppliers consistently meet company quality standards, regulatory requirements, and delivery expectations.
• The position requires a strong hands-on presence at supplier locations to drive corrective actions, monitor production processes, reduce defects, and improve overall supplier performance for service parts.
• This role acts as the primary quality and delivery representative at assigned supplier sites and serves as a key liaison between internal engineering, operations, and supplier teams.
• They will also be responsible for working cross functionally with engineering, manufacturing, quality and purchasing to find innovative solutions to provide the best-in-class customer service.
• The SQRM specialist will also support launch and engineering change management to ensure parts availability.

Responsibilities include but not limited to:

• Lead immediate containment activities for service part defects impacting dealers, distribution centers, or end customers.
• Lead structured root cause analysis (8D, 5-Why, Fishbone, etc.).
• Validate corrective actions on-site to prevent recurrence.
• Perform product audits and dock audits prior to shipment.
• Support warranty investigation and field return analysis.
• Maintain regular physical presence at supplier facilities producing service/aftermarket parts.
• Monitor manufacturing, packaging, labeling, and preservation processes.
• Ensure compliance with service part specifications, appearance standards, and traceability requirements.
• Verify adherence to drawings, engineering change notices (ECNs), and service part deviations.
• Audit packaging for damage prevention during storage and shipment.
• Track supplier PPM, field returns, warranty claims, packaging damage rates, and on-time delivery.
• Drive continuous improvement initiatives focused on defect prevention and service fill rate performance.
• Escalate chronic issues and partner with suppliers on recovery plans.
• Collaborate with Service Parts Planning, Distribution Centers, Warranty, Engineering, and Procurement.
• Communicate supplier risks that may impact dealer orders or customer satisfaction.
• Provide real-time updates during critical containment situations.
• Perform supplier quality systems and process audits and lead supplier improvement/development programs.
• Initiate and follow-up on corrective actions and verify effectiveness on-site.
• Participation in launch teams, lead and coordinate APQP/PPAP deliverables for purchased components within the supplier quality group.
• Work with Engineering and Supplier organizations to alleviate discrepancies in product specifications.
• Assist in educating suppliers on Client systems and requirements.

Requirements:

• 2 years of work experience in Quality, Supplier Quality, Engineering, Manufacturing or a related field (ok combined with internship type of experience)
• Ability to travel up to 80%.
• Proficient in using Microsoft Office Suite, Powe4rPoint and Excel
• Excellent organization, written and oral communication skills.
• Business process optimization experience
• Experience analyzing quality aspects of any process or operation.
• Ability to organize and communicate problem solving techniques into visual displays and presentations for all levels of the organization.
• Ability to work in small teams with both leadership and operational level team members.
• Proficient with Teams, Outlook and other Microsoft Applications, PowerPoint and Excel

Preferred:

• Experience supporting aftermarket or service parts preferred.
• Knowledge in different process in Automotive
• GD&T Knowledge
• Problem Solving Knowledge
• Strong Conflict Resolution Skills
• Certification in project management and data analytics
• Previous experience working with suppliers.
• Power BI is a plus!

Education:

• Bachelor of Science degree in Engineering