Business Performance Analyst

Key Responsibilities
Project Coordination
• Provide administrative and analytical support for cross functional improvement projects.
• Help track project tasks, milestones, risks, and status updates.
• Assist with preparing presentation materials, meeting notes, and follow ups.
Technology & Tools Support
• Support user acceptance testing (UAT) and documentation for new or updated systems and tools.
• Load, maintain, and update data within the SaaS platform to support accurate configuration, reporting, and downstream workflows.
• Configure and manage templates, forms, and standardized content within the SaaS solution to ensure consistency and scalability.
• Onboard, train, and support internal stakeholders and external users, including access setup, role management, and ongoing user enablement.
Training & Communications
• Support execution of change management strategies that drive adoption.
• Support the creation of training materials, job aids, and knowledge sharing content.
• Coordinate and lead training initiatives
• Assist with organization wide communication efforts related to process updates or technology changes.
Process Documentation & Mapping
• Assist with documenting current state business processes across Procure to Pay and related workflows.
• Support the creation and maintenance of process maps using tools such as Visio, Miro, or Lucidchart.
• Capture pain points, inefficiencies, and improvement opportunities identified through stakeholder discussions.
Data Analysis & Reporting
• Gather, clean, and organize data for reporting and analysis.
• Support development of performance metrics and dashboards.
• Validate data accuracy and assist in identifying trends or anomalies.

Required Years of Experience:
• 3 Years of Experience

Education:
• Minimum of Bachelor's Degree Required