SECURITY ALARM INSTALLATION TECHNICIAN - Technician I

ZMANA Smart Security Solutions is looking for a part, to full time residential/light commercial Alarm Installation Technician on Oahu. The applicant should possess great customer service skills, be adaptive to new innovations and technology, and have knowledge of electrical security systems.  

We are a fun and passionate company and excited to offer a quality product and an outstanding customer experience every time. If you share the same passion, and want to work in a new company driven by entrepreneurship and excellent service please submit your resume!

SUMMARY: 

Install the customer’s residential and/or light commercial security system; including alarm systems, surveillance cameras, compatible door locks, and various other devices incorporated into the customer’s security system. Communicate with the team regarding schedule and availability for installs. Communicate with the customer about the installation of their new or upgraded system and have the ability to fully walk them through that system’s physical attributes and backend capabilities.

KNOWLEDGE AND SKILLS:

• Must have knowledge of equipment application, programming, connection and performance testing of the system, and programming.
• Must have a knowledge of intrusion detection, including CCTV.
• Must have general computer skills.
• Preferable knowledge of Z-Wave and Z-Wave devices.
• Should possess a Professional attitude.
• Great interpersonal skills and customer service skills.
• As all of our systems are custom designed for each customer, applicant should be able to adjust to a changing environment and be able to communicate professionally with the customer.
• This job involves working with around 120 Volt electricity.
• This position involves potentially being on a ladder, being in attics, crawling underneath houses, and being in tight places.
• High School Diploma or GED.
• 2 years minimum alarm industry installation technician experience. 

Please email resume for review.