What are the responsibilities and job description for the Internal - Quality Tester position at ZLINE?
This position is open to current ZLINE employees only - must be employed with ZLINE for a minimum of 6 months and must have manager's approval to transfer
About the Role
ZLINE Kitchen is looking for a detail-oriented Quality Tester to join our Quality Assurance team. This is an internal opportunity open to current employees. The Quality Tester plays a critical role in ensuring that every product that carries the ZLINE name meets our high standards — before, during, and after production.
Your existing knowledge of our products, processes, and customers gives you a strong foundation for success in this role. No prior QA title is required — what matters is your attention to detail, your commitment to doing things right, and your ability to speak up when something isn't.
Key Responsibilities
- Perform incoming, in-process, and final product inspections according to established quality standards
- Identify, document, and report non-conforming products and escalate issues appropriately
- Conduct visual and functional inspections of kitchen appliances and components
- Verify packaging integrity and accuracy of product labeling before shipment
- Complete inspection records, checklists, and quality logs with accuracy and consistency
- Communicate defects and quality findings clearly to QA management and cross-functional teams
- Assist in root cause analysis when recurring quality issues are identified
- Support continuous improvement initiatives by flagging patterns and suggesting process changes
- Maintain a clean, organized, and safe inspection area
What We’re Looking For
- Strong attention to detail and a genuine commitment to product quality
- Ability to identify visual defects, dimensional issues, and functional failures
- Clear written and verbal communication skills
- Comfortable using inspection tools, checklists, and basic computer systems
- Self-motivated with the ability to work independently and as part of a team
- Willingness to learn quality standards, testing procedures, and inspection methods
Preferred Experience (not required)
- Familiarity with product defect types seen in Customer Service or Warranty claims
- Experience verifying shipments for accuracy, condition, or compliance in Shipping or Receiving
- Basic knowledge of AQL sampling, ISO standards, or quality management concepts
- Prior experience completing quality checklists or inspection logs
What You’ll Gain
- A career path within the Quality Assurance department
- Training on ZLINE quality standards, inspection techniques, and QA processes
- Cross-functional exposure to manufacturing, engineering, and product development teams
- Opportunity to directly impact the quality and reputation of ZLINE products