What are the responsibilities and job description for the OUTFITTER position at Zion Adventure Company?
Position Description:
The Outfitting Staff of Zion Adventures forms the backbone of our business operations. Outfitters work inside and play outside; they go canyoneering, hike, climb, and bike to understand Zion and all it has to offer. Hundreds of Park visitors stop by each day seeking assistance in making the most of their time here. It is the Outfitter’s responsibility to help them leave Zion Adventures with an empowering sense of direction. Outfitters prepare visitors to hike the Zion Narrows, answer questions about our services, maintain the vast amounts of equipment we send out each day, and perform other crucial tasks that help visitors have memorable experiences. This position will also include at least one of the other roles listed below 1 -2 days a week.
Qualifications:Required:
Dates of Employment 2026:
How to Apply
The Outfitting Staff of Zion Adventures forms the backbone of our business operations. Outfitters work inside and play outside; they go canyoneering, hike, climb, and bike to understand Zion and all it has to offer. Hundreds of Park visitors stop by each day seeking assistance in making the most of their time here. It is the Outfitter’s responsibility to help them leave Zion Adventures with an empowering sense of direction. Outfitters prepare visitors to hike the Zion Narrows, answer questions about our services, maintain the vast amounts of equipment we send out each day, and perform other crucial tasks that help visitors have memorable experiences. This position will also include at least one of the other roles listed below 1 -2 days a week.
- Trailhead Shuttle Driver: Responsible for transporting adventurers to their desired destinations in a friendly and professional manner. The Trailhead Shuttle Driver must also be comfortable operating a 14 passenger Ford E350 Van safely on narrow, winding dirt roads. Zion Adventures is committed to providing exemplary customer service, so drivers need to be able to speak knowledgeably about other services we provide, as well as the Zion area.
- Bike Technician: Someone with a passion for people and uniting them with the Zion area through bikes. A broad field of customers and services requires our staff to be diverse, adaptable, and eager to learn and grow individual knowledge and skill sets. The ideal candidate has a depth of customer service experience coupled with a general technical mechanic background. Our bike technicians are motivated, flexible, critical thinkers with a strong ability to move fluidly between the social aspects of fitting bikes to customers and information sharing, to upkeep and organization of the bike program.
Qualifications:Required:
- 21 years old minimum
- Desire to help people - specifically help them have fun & safe visits to Zion
- Professional and responsible attitude
- Willingness to learn and teach
- Strong spoken and written communication skills
- Ability to work in a team-oriented environment
- Sense of humor. Ability to make work fun in positive ways
- Works and stay on-task with minimal supervision
- Applies problem-solving skills
- An enduring commitment to learning, and the ability to do so quickly
- Ability to work well with all types of people, especially children
- Patience
- Strong ability to communicate clearly and effectively
- Ability to work in a fast-paced, team-oriented environment
- Strong attention to detail
- A high level of social grace
- The ability to form meaningful connections with others quickly
- Familiarity with computer programs such as Word or GoogleDocs. Previous experience with Mac is helpful
- Outstanding work ethic
- Commitment to serving others
- Strong attention to detail
- Enjoys creating order in chaotic environments
- Ability to take initiative
- Answering visitor questions
- Outfitting customers for the Narrows & other adventures
- Answering phones and replying to emails
- Booking guided rips and reservations for equipment/shuttles
- Checking in, cleaning, and repairing gear
- Checking out customers at the cash register
- Helping connect clients with guided trips and other Zion activities
- Offering expertise on local recreation opportunities and logistics
- Building an impressive knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time
- Informing customers about retail products in the store
- Managing product inventory on our retail floor
- Facilitating meaningful, helpful, intelligent, and pleasant conversations with customers
- Attending staff meetings outside the work day (approx. 1 per month)
Dates of Employment 2026:
- March 1st - October 31st
- Schedule is determined by shop demand as well as other positions you might work, such as a shuttle driver. As a result, you may work 4 days during some weeks, but will most often work 5 days. Our aim is to create a regular work schedule for you where you have the same 2 consecutive days off.
- There is year-round outfitting available for several staff members. Some stay to outfit part-time or work on seasonal projects.
How to Apply
- Send your resume and cover letter to hiring@zionadventures.com
- Interviews will be held on a rolling basis starting Jan 1st, 2026.
- Hiring process will end Feb 15, 2026.
Salary : $17