Solutions Architect, A/V & Lighting

Solutions Architect, A/V & Lighting
ZIO | Winter Park, FL

ZIO is a dynamic, innovative company looking for a talented AV & Lighting Solutions Architect to join our team. This role supports our sales process by helping turn client needs into clear, well-defined scopes and proposal deliverables. You’ll collaborate closely with sales, engineering, and clients to shape solutions that are easy to understand, aligned with budget, and ready to be presented to the client.

As an AV & Lighting Solutions Architect, you will help evaluate project requirements, review drawings and specifications, support client conversations, and prepare solution outlines and proposal documentation. You are not responsible for engineering drawings, CAD work, DSP configuration, or control programming—those tasks belong to our technical design team. Instead, this role focuses on communication, clarity, and helping ensure our internal teams and clients are aligned before engineering begins.

Smart Technology Simplified! This describes ZIO and the building technologies we deliver. To accomplish this, we work as a team, and everyone is dedicated to the highest level of quality. Every project must be better than the one before, and “good enough” doesn’t exist. At the same time, ZIO values balance—we encourage a healthy life-work balance, asking everyone to put life before work.

Key Responsibilities:

Pre-Sales Support

• Partner with the sales team to review and qualify opportunities early in the process and help define scope direction
• Review drawings, bid forms and project documents to evaluate technical requirements and solution considerations
• Collaborate with engineering to confirm feasibility and shape solutions that align scope, budget and client expectations, resulting in clear, client facing proposals

Client & Partner Communication

• Translate technical concepts into clear, business-friendly language
• Attend client or partner meetings with Sales as the technical support resource
• Document conversations and ensure alignment between sales, engineering, and operations

Documentation

• Develop proposal narratives, scope summaries, budget-level outlines, and design engagement letters
• Ensure client-facing documents are clear, accurate, and reflect agreed-upon scope
• Maintain opportunity notes and project detail within CRM and Insight

Account Growth

• Strengthen relationships with existing clients through ongoing solution support
• Recommend refreshes, upgrades, or roadmap planning tied to client budget cycles

Preferred Qualifications

• Experience in AV, lighting controls, low-voltage integration, or related building technology markets
• Ability to read and interpret technical drawings, specifications, or bid documents
• Strong written and verbal communication skills, especially when simplifying complex concepts
• Familiarity with CRM or project software (Insight, D-Tools, Salesforce, etc.) a plus
• Industry certifications (CTS, Lutron, Crestron, etc.) are valued but not required

Preferred Qualifications

• Experience in AV, lighting controls, building technology systems, IT infrastructure, or related industries.
• Strong understanding of technical documents such as drawings, specifications, and scope outlines.
• Excellent communication skills with the ability to present solutions clearly to both technical and non-technical stakeholders.
• Critical thinking and problem-solving skills with a collaborative, team-oriented approach.
• Familiarity with CRM or project management systems (preferred).
• Industry certifications (CTS, Crestron, Lutron, etc.) are highly valued but not required.