What are the responsibilities and job description for the Restaurant supervisor position at Zin American Bistro?
Job Summary
We are seeking an experienced and dynamic Floor Manager to work the floor for PM shifts within our bustling restaurant environment. The ideal candidate will possess strong leadership skills, a solid background in food service management, and a passion for delivering exceptional customer experiences. As a key team leader, you will ensure smooth service flow, maintain high standards of food safety and quality, and foster a positive work environment for staff and guests alike.
Pay based on restaurant experience and knowledge and job performance
Duties
- Supervise and coordinate all front-of-house and kitchen staff to ensure efficient restaurant operations
- Oversee food preparation, presentation, and quality control to meet company standards
- Manage POS systems including Aloha POS and Micros POS for order processing and cash handling
- Monitor inventory control, including ordering supplies and managing stock levels to reduce waste
- Train new staff members on food safety, customer service protocols, and operational procedures
- Handle customer inquiries, complaints, and feedback professionally to ensure high satisfaction levels
- Manage shift schedules, ensuring adequate staffing levels during peak hours
- Oversee food production processes including catering, banquet events, and casual dining services
- Enforce compliance with health and safety regulations related to food handling and sanitation
- Assist in budgeting, cost control, and overall restaurant management strategies
Experience
- Proven experience in food service management or restaurant supervision, ideally within quick service & fast food or fine dining environments
- Strong background in culinary operations, kitchen management, and hospitality management
- Experience with POS systems such as Aloha POS and Micros POS; cash handling expertise required
- Demonstrated leadership skills in team management, staff training & development, and supervising diverse teams
- Familiarity with inventory control, budgeting, and food safety standards in the hospitality industry
- Prior experience in managing shifts within casual dining or hotel food service settings is highly desirable
- Excellent communication skills with the ability to interview candidates and lead training sessions effectively
This role offers an exciting opportunity for a motivated professional to lead a vibrant team while ensuring operational excellence. The successful candidate will bring a blend of culinary knowledge, management expertise, and exceptional customer service skills to drive the success of our restaurant.
Job Types: Full-time, Part-time
Pay: $22.00 - $27.00 per hour
Expected hours: 20 – 40 per week
Work Location: In person
Salary : $22 - $27