Demo

Commercial Lines Account Representative

Zimny Insurance Agency
Agency, MN Full Time
POSTED ON 4/5/2026
AVAILABLE BEFORE 6/4/2026
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Zimny Insurance Agency-Northway Insurance is a locally owned and operated business proudly serving Alexandria and Park Rapids area and surrounding communities. As a small, community-focused agency, we take a personal approach to everything we do—whether it's helping clients protect what matters most or supporting the growth of our team. We’re currently seeking a detail-oriented, client-focused Commercial Insurance Account Representative.
 
Job Summary:
As a Commercial Insurance Account Representative, you will support producers and clients by managing commercial insurance accounts, handling renewals, endorsements, certificates of insurance, and ensuring timely and accurate service. You’ll be a trusted resource for clients, providing outstanding customer service and maintaining strong relationships.
 
Key Responsibilities:
  • Manage a book of small to mid-sized commercial accounts.
  • Process policy renewals, endorsements, audits, and cancellations.
  • Respond promptly to client inquiries and resolve issues effectively.
  • Prepare certificates of insurance and other documentation.
  • Communicate with insurance carriers for quotes, changes, and claims assistance.
  • Maintain accurate records in the agency management system.
  • Assist producers with marketing and placement of new business.
  • Stay up to date with industry changes, products, and compliance requirements.
Key Qualities for Success:
  • Excellent communication skills – Able to communicate clearly and professionally with clients, carriers, and teammates.
  • Empathy and patience – Understand client concerns and responds calmly and supportively.
  • Advocacy – Genuinely represents the client’s best interests while maintaining professionalism with carriers and team members.
  • Strong problem-solving abilities – Finds effective solutions and resolves issues with confidence.
  • Humble professionalism – Approaches work with confidence and competence, without ego; open to feedback and growth.
  • High attention to detail – Ensures accuracy in all documentation and client interactions.
  • Effective time management – Capable of handling multiple priorities and meeting deadlines.
  • Adaptability – Comfortable with change and able to adjust to evolving client or business needs.
  • Self-motivation and initiative – Demonstrate the ability to work independently with minimal supervision while also collaborating effectively within a team setting
Compensation and Benefits:
  • Competitive salary based on experience.
  • Health, Vision, Life & Disability insurance.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Continuing education support.

Work Hours (Full Time 40 hours week) in our Alexandria office:
Monday- Friday 7:30am-4:30pm with a one-hour lunch or 8:00am-4:30pm with a ½ hour lunch
 
How to Apply:
Please submit your resume and a brief cover letter explaining why you're a good fit for this role to chrism@zimnyins.com or mail to:              Zimny Insurance Agency
                                Attn: Chris Mohr
                                1103 Broadway St, Ste 100
                                Alexandria, MN 56308
 
With a strong commitment to excellence and personalized service, we guide our clients through the complexities of insurance with clarity and confidence. If you're looking for a meaningful role in a locally owned business that values relationships over red tape, we’d love to hear from you.
 



YOUR FUTURE as an Independent Insurance Agent Starts Here

If you’re looking for a career that offers flexibility, job stability, competitive compensation, and more, then you’ve come to the right place! Working with an independent agency is a great career choice.

 

Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.

The demand for insurance professionals is growing every day! Is this career right for you?

 


This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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