What are the responsibilities and job description for the Sr. Manager, Sales Learning and Development position at Zillow?
About The Team
At Zillow, the Sales Learning & Development team empowers our Sales and Support professionals to thrive at every stage of their careers and drive business growth. As a part of the Talent Success organization, we design and deliver end-to-end learning experiences, including new hire onboarding, advanced consultative-selling, leadership development, and coaching programs.
We partner closely with business leaders to ensure every learning moment is timely, data-driven, and tied to the metrics and business initiatives. Curious and collaborative, we’re a hands-on crew of facilitators, instructional designers, and program managers who know Zillow inside and out. Together, we work to enrich the career and learning experience of our employees so they can develop professionally in alignment with company goals.
About The Role
We’re hiring a passionate and agile Senior Manager of Sales Learning & Development focused exclusively on our Rentals line of business. Reporting to the Senior Director of Sales Learning and Development, you’ll be the leader for all things sales L&D within Rentals Sales—shaping the onboarding, upskilling, and leadership journey for one of our fastest-growing revenue engines in partnership with your team of learning professionals.
What You’ll Get to Do
Build and Scale:
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
At Zillow, the Sales Learning & Development team empowers our Sales and Support professionals to thrive at every stage of their careers and drive business growth. As a part of the Talent Success organization, we design and deliver end-to-end learning experiences, including new hire onboarding, advanced consultative-selling, leadership development, and coaching programs.
We partner closely with business leaders to ensure every learning moment is timely, data-driven, and tied to the metrics and business initiatives. Curious and collaborative, we’re a hands-on crew of facilitators, instructional designers, and program managers who know Zillow inside and out. Together, we work to enrich the career and learning experience of our employees so they can develop professionally in alignment with company goals.
About The Role
We’re hiring a passionate and agile Senior Manager of Sales Learning & Development focused exclusively on our Rentals line of business. Reporting to the Senior Director of Sales Learning and Development, you’ll be the leader for all things sales L&D within Rentals Sales—shaping the onboarding, upskilling, and leadership journey for one of our fastest-growing revenue engines in partnership with your team of learning professionals.
What You’ll Get to Do
Build and Scale:
- Design & execute a Rentals-focused sales L&D strategy that empowers the sales teams to grow the Rentals marketplace
- Develop & deliver scalable onboarding, upskilling, and leadership programs that cut ramp time and boost productivity
- Pilot and implement next-gen learning solutions—AI, simulations, microlearning, sales coaching platforms, and beyond.
- Establish feedback loops and measure impact on core business outcomes: quota attainment, retention, customer satisfaction, and more.
- Coach and mentor a team of program managers, an instructional designer, and a trainer—empowering them to deliver learning that drives real business results.
- Foster a culture of experimentation, feedback, and fun within your team and with Rentals sales partners.
- Partner closely with Rentals Sales Leadership, Sales Enablement, Talent Management, and other cross-functional teams to make learning part of the Rentals sales DNA.
- Integrate learning into sales performance, career growth, and talent review processes.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
- 7 years in Learning & Development (at least 3 in sales, enablement, or customer-facing teams).
- Bachelor’s degree required (bonus points for advanced degrees in L&D, Org Development, or related).
- Experience designing, launching, and scaling L&D programs with measurable business impact (onboarding, sales skills, leadership).
- Hands-on leader who develops people and isn’t afraid to roll up sleeves to get things done.
- Strong collaborator and communicator who can build trust with sales leaders, partners, and your own team.
- Fluency in sales processes, sales tech, and the unique world of B2C/B2B sales.
- Data-obsessed: You use metrics, feedback, and analytics to make decisions and tell your learning story.
- Bonus points: Experience in Rentals/Real Estate, comfort with learning tech (LMS, coaching tools), and a love for innovation.
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
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