ServiceNow Portfolio Management Consultant -( Hybrid Role) - Locals Only

"Work sponsorship is not available for this position. Applicants must be a United States citizen , Green Card holder or EAD Green Card holder at the direction of our client".

This is Direct Banking Client Requirement

Reach Saakshi Sahni - 703-955-107

0Email: saakshi(at)zilliontechnologies(dot)com // 7039551070

ServiceNow Portfolio Management Consultant

Hybrid Role - 3 Days a week onsite in Pensacola, FL/ 2 days remote

$70/hr w2

Ongoing Long Term contract

Direct Banking Client

"Work sponsorship is not available for this position. Applicants must be a United States citizen , Green Card holder or EAD Green Card holder at the direction of our client".

Compensation

$70/hr w2

*This is the targeted compensation range for this role per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.

Benefits

We offer a comprehensive benefits package including medical, dental, vision, and disability insurance;

401(k).

Job Description:

ServiceNow Strategic Portfolio Management (SPM) Adoption & Enablement Consultant (Contract)

Position Summary

We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Adoption & Enablement Consultant to support the implementation and organizational adoption of ServiceNow SPM across our Portfolio, Program, and Project Management functions within HR. This contractor will serve as a trusted advisor, trainer, and subject matter expert throughout the transition from multiple project management tools and processes to a centralized ServiceNow SPM solution. The consultant will partner directly with Portfolio Managers, Project Managers, Program Managers, and business stakeholders to drive user adoption, establish best practices, provide hands-on support, and develop sustainable operating procedures. The ideal candidate brings proven experience implementing ServiceNow SPM, enabling PMOs through similar transformations, and creating scalable governance, training, and support models that ensure long-term success.

Key Responsibilities

ServiceNow SPM Expertise & Advisory

• Serve as the subject matter expert for ServiceNow Strategic Portfolio Management (SPM) capabilities and best practices.
• Advise leadership and PMO stakeholders on industry-leading portfolio, program, and project management processes enabled through SPM.
• Recommend configuration, workflow, governance, and reporting approaches that align with organizational objectives.
• Identify opportunities to streamline portfolio management processes and improve user experience.

PMO Training & Adoption

• Develop and deliver role-based training for Portfolio Managers, Program Managers, Project Managers, Project Leads, and business stakeholders.
• Facilitate workshops, office hours, demonstrations, and hands-on learning sessions.
• Support users during implementation, pilot, and post-launch phases.
• Act as the primary point of contact for user questions regarding system functionality and process execution.
• Coach teams on transitioning from legacy tools and processes to new ways of working.

Process Development & Documentation

• Create comprehensive Standard Operating Procedures (SOPs), process guides, job aids, quick-reference materials, and training documentation.
• Document portfolio governance processes, intake workflows, demand management procedures, resource planning practices, and reporting standards.
• Develop a sustainable knowledge repository that supports ongoing training and operational consistency.
• Ensure documentation reflects approved governance decisions and organizational standards.

Change Management & Operational Readiness

• Assess organizational readiness and adoption risks.
• Support change management activities, communication plans, stakeholder engagement, and adoption strategies.
• Gather user feedback and recommend continuous improvements.
• Establish support models and transition plans for post-implementation operations.

Required Qualifications

• 5 years of experience implementing or supporting ServiceNow Strategic Portfolio Management (SPM) solutions.
• Demonstrated experience leading SPM or PPM transformations within large or complex organizations.
• Experience training and enabling PMOs, project managers, and business stakeholders on ServiceNow SPM.
• Strong knowledge of portfolio management, program management, project management, demand management, resource management, and governance practices.
• Proven ability to create SOPs, process documentation, training content, and knowledge articles.
• Experience facilitating workshops, training sessions, and stakeholder engagement activities.
• Strong communication, facilitation, and relationship-building skills.

Preferred Qualifications

• ServiceNow Certified Implementation Specialist – Strategic Portfolio Management.
• ServiceNow Certified System Administrator.
• PMP, PgMP, PMI-PMOCP, or related project management certification.
• Experience implementing portfolio governance, intake management, prioritization frameworks, and resource planning processes.
• Experience supporting organizational change management and user adoption initiatives.
• Familiarity with HR, shared services, or enterprise PMO environments.

Success Measures

• PMs and Project Leads are effectively utilizing ServiceNow SPM as the primary system of record.
• Role-based training curriculum and support materials are developed and deployed.
• SOPs, process documentation, and user guides are completed and adopted.
• Office hours and support channels are established and actively supporting users.
• Common user questions and issues are resolved through documented guidance and knowledge articles.
• Portfolio governance, intake, reporting, and project management processes are operationalized within ServiceNow SPM.
• Knowledge transfer is completed, enabling internal teams to independently sustain and mature the capability.

Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070

Thanks,

Saakshi Sahni

ZillionTechnologies Inc.

Director - Talent AcquisitionEmail: saakshi(at)zilliontechnologies(dot)com// 703-955-1070

"We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, st

ate, or local law."