HR Education Assistance Program Assistant - Hybrid Role - Locals Only

"Work sponsorship is not available for this position. Applicants must be a United States citizen , Green Card holder or EAD Green Card holder at the direction of our client".

This is Direct Banking Client Requirement

Reach Saakshi Sahni - 703-955-1070

Email: saakshi(at)zilliontechnologies(dot)com // 7039551070

Education Assistance Program Assistant

Hybrid 3 Days a week in Pensacola , FL / 2 Days Remote

Duration: Ongoing long term

Direct Client

$35/hr w2

"Work sponsorship is not available for this position. Applicants must be a United States citizen , Green Card holder or EAD Green Card holder at the direction of our client".

Compensation

$35/HR W2

*This is the targeted compensation range for this role per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.

Benefits

We offer a comprehensive benefits package including medical, dental, vision, and disability insurance; 401(k).

Job Description:

Job Title: Program Assistant – Education Assistance Program

Location: Pensacola - hybrid - 3x a week in the office.

Department: Human Resources / Learning & Talent Development

Reports To: Assistant Manager

Position Summary:

We are seeking a detail-oriented and service-driven Program Assistant to support our Education Assistance Program. This role is responsible for managing team member cases, processing reimbursements, coordinating registrations, and facilitating payroll interactions related to educational benefits. The ideal candidate will ensure a smooth and efficient experience for employees pursuing educational development through the program.

Key Responsibilities:

• Case Management:
• Serve as a point of contact for team members participating in the education assistance program.
• Track and manage individual cases from submission through completion.
• Provide timely responses to inquiries and support requests.
• Reimbursement Processing:
• Review and verify documentation for tuition and fee reimbursements.
• Ensure compliance with program policies and eligibility criteria.
• Coordinate with finance and payroll teams to process payments accurately and on time.
• Registration Coordination:
• Assist team members with course registration processes when applicable.
• Maintain records of approved institutions, programs, and courses.
• Monitor deadlines and ensure timely submission of required documentation.
• Payroll & Compliance Support:
• Collaborate with payroll to ensure accurate tax treatment of reimbursements.
• Maintain confidentiality and compliance with data privacy and employment regulations.
• Support audits and reporting requirements related to the program.
• Program Improvement:
• Identify opportunities to streamline processes and enhance the employee experience.
• Assist in updating program materials, FAQs, and internal communications.
• Support data collection and reporting for program evaluation and improvement.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field (or equivalent experience).
• 2 years of experience in program administration, HR operations, or employee benefits.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with ServiceNow or case management systems.
• Familiarity with payroll processes and education reimbursement policies is a plus.

Preferred Attributes:

• Customer-focused mindset with a passion for supporting employee development.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working in a corporate HR or learning and development setting.

Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070

Thanks,

Saakshi Sahni

Zillion Technologies Inc.

Director - Talent Acquisition

Email: saakshi(at)zilliontechnologies(dot)com // 703-955-1070

"We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law."