What are the responsibilities and job description for the Desktop Engineer position at Zillion Technologies, Inc.?
Job Title: Desktop Engineer
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Position Summary:
We are seeking a skilled and proactive Desktop Engineer to join our End User Computing team. This role is critical in driving modern device provisioning, management, and automation strategies using Microsoft technologies. The ideal candidate will have hands-on experience with PC Hardware, Peripherals, Windows Autopilot, Microsoft Intune, Windows drivers and software, testing protocols, and PowerShell scripting to support a secure, scalable, and user-friendly computing environment.
Required: Onsite 4 – 5 times a week in Raritan, NJ
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Key Responsibilities:
o Create and execute test plans for, OS builds, application compatibility, and hardware configurations.
o Document and report findings, ensuring quality assurance before production rollout.
o Maintain a lab environment for validation and pilot testing.
o Troubleshoot and optimize Autopilot and Intune workflows for various device types and user scenarios.
o Troubleshoot Windows performance related issues.
o Develop and maintain PowerShell scripts to automate routine tasks, reporting, and configuration management.
o Contribute to internal toolsets and dashboards for endpoint visibility and control.
o Work closely with Service Desk, Infrastructure, and Security teams to resolve escalated issues.
o Provide technical guidance and documentation for support teams and end users for global use.
o Participate in projects related to endpoint modernization, security hardening, and lifecycle management.
o Work closely with Security, Networking, and Application teams on cross-functional initiatives.---
Qualifications:
· Proven experience in Desktop Engineering
· Strong knowledge of Microsoft Windows, Windows Autopilot, Microsoft Intune
· Experience in PowerShell scripting for automation and reporting.
· Experience with driver and firmware management across enterprise hardware.
· Familiarity with testing protocols, QA methodologies, and pilot deployments.
· Excellent troubleshooting and analytical skills.
· Strong communication and documentation abilities.
· Ability to pickup new concepts and techniques quickly