What are the responsibilities and job description for the Customer Care Specialist position at Zifty?
Be a part of our award-winning customer care team! Zifty is currently seeking a full-time Customer Care Specialist. This is an in person position staring on January 5th.
This is a full-time, in-person position. The schedule is Tuesday-Saturday from 11am-7pm with a salary range of $23–$25 per hour, depending on experience. Full benefits (health, dental, vision), 401k, unlimited PTO.
The Job:
- Support daily operations and help maintain a positive work environment
- Collaborate with management and staff to align on tasks and priorities
- Answer incoming calls and assist customers, clients, and drivers as needs arise
- Assist in getting orders claimed in a timely basis
- Assist drivers on routes with real-time questions or issues
What We’re Looking For:
- Previous management or supervisory experience preferred
- Strong customer service background
- Excellent verbal and written communication skills
- Ability to take direction, provide feedback, and handle changes with flexibility
- Work independently and as part of a team
- Ability to navigate your way around a computer
Salary : $21 - $23