What are the responsibilities and job description for the Rental Coordinator (On-Site) position at Ziegler Cat?
Responsibilities:
- Provide rental support to the Rental Sales Team to ensure excellent customer service
- Answer incoming calls from Sales Representatives, customers, and the rental call center
- Generate customer quotes, create and close rental agreements while utilizing Ziegler's proprietary rental software
- Monitor rental reports to manage daily tasks to ensure process compliance
- Coordinate equipment deliveries and returns with the Transportation Department
- Ensure accurate and timely invoices, including collection of unpaid balances
- Build and maintain knowledge of rental fleet equipment and their applications
- Collaborate effectively with team members, management, and other departments
- Assist with inventory management when needed
- Follow up with Sales Representatives and customers through phone and other communication channels
- Participate in after-hours, on-call support as needed
- Assist with special projects and training when needed
Qualifications:
- High School Diploma or GED; 2 or 4 year degree preferred
- Personal Attributes: Customer focus, attention to detail, dependability, efficiency, planning and organization
- Ability to multi-task in a demanding environment
- Experience working in Microsoft Office Suite and related software
- Preferred - rental industry knowledge
Minimum Physical Requirements:
Walking, talking, hearing
Working conditions may be both indoor and outdoor; noise level may be moderate at times.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30 locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The total compensation range (hourly pay plus incentive) for this position is $49,900 - $73,900
Starting wage is dependent on skills, experience, and education. Along with competitive pay, full time positions are benefits eligible which includes:
Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.