What are the responsibilities and job description for the Field Service Technician position at Ziegler Cat?
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30 locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is $38.00 to $51.00
Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant's location. Along with competitive pay, full time positions are benefits eligible which includes:
Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
Safety Boot Reimbursement, PPE & Uniforms provided
Tool Insurance
Safe, clean and friendly work environment
Responsibilities:
Diagnoses and repairs Caterpillar equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment, compact equipment, aerial equipment and paving equipment
Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, diesel, and electrical systems
Work safely at all times, following company policies, procedures and standards
Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
Willing to respond to after hour emergency calls as directed by supervisor
Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory
Qualifications:
2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanicexperience
3 years of relevantdiesel equipment repair experience, preferably some field experience
Working knowledge of repairing a variety of agricultural equipment; ag technology experience is a definite plus
Ability to write and communicate effectively, interact with supervisors, customers, and team members
Basic computer skills to document work orders and utilize online diagnostic systems
Own mechanic tool set
Ability to maintain a safe and clean work environment including service truck
Willing and able to respond to after-hour emergency calls as directed by the supervisor
Able to operate equipment safely
Must have and maintain a clean driving record
Pass a DOT pre-employment drug screen & physical due to this role being deemed safety sensitive position
DOT Med card or ability to obtain is required
Class A CDL or willingness to obtain one within a defined period
Minimum Physical Requirements:
Push/pull up to 50 lbs
Lift/carry up to 60 lbs
Lift bulky objects
Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping - able to use bolt box.
Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.