What are the responsibilities and job description for the Wellness Practice Assistant position at Zia Health and Wellness?
Are you positive, outgoing and energetic?
Passionate about all things health and wellness?
Interested in working with motivated people who want to get better each and every day?
Are you interested in joining a Functional Medicine practice focused on wellness and lifestyle improvement?
Do you want to work in a collaborative environment that challenges you to grow and develop new knowledge, skills and abilities?
Who you are:
- Impeccable customer services skills
- Passionate, motivated and energetic team member who believes in an innovative approach to achieving optimal wellness.
- Organized, efficient and proactive. You think outside the box and anticipate patient and practice needs before they arise.
- Driven to achieve personal and professional goals and objectives. You are resourceful, flexible and value the learning process.
- Maintain a positive attitude, a growth mindset and bring solutions to solving problems and removing barriers to delivering a remarkable patient experience.
What you do:
Patient Care and Communication:
- Answer phones in a welcoming manner and exhibit efficient customer service skills at all times.
- Address caller’s needs in real-time or direct callers to the appropriate party.
- Resonate a friendly, courteous and sympathetic attitude when interacting with patients.
- Assist with patient intake – Check vitals and basic charting. Update and maintain all client records
- Set up exam rooms for procedures as needed. Clean, prepare and stock all exam rooms.
- Assist the clinicians with patient care management.
- Address patient calls, emails and portal messages in a timely manner.
- Scanning of documents, faxes, medical records, etc. as needed.
Requirements and Skills
- High level of customer service skills, professionalism, fast Learner, and ability to connect with prospective new patients.
- Knowledge of medical office systems and procedures (preferred)
- Excellent time management skills, ability to organize and prioritize tasks. Self-aware and service oriented
- Excellent written and verbal communication skills, Strong organizational and planning skills
- Excellent communication and problem-solving skills, Team player
For more information about Zia Wellness please visit our website at https://ziahealthwellness.com
Medical Specialty:
- Functional/Integrative Medicine, Hormone Therapy, Wellness Programs, Direct Primary Care
Schedule:
- Three Days a week
Education:
- High school or equivalent (Preferred) and be a Certified Phlebotomy Technician (CPT).
Experience:
- 2 years (Required)
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Work Location: In person
Salary : $15 - $17