What are the responsibilities and job description for the Chinese-speaking Medical Receptionist position at Zheng Eye MD?
Job Overview
We are seeking a Chinese-speaking detail-oriented and friendly Medical Receptionist to join our eye care team in Bensonhurst, Brooklyn. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing various administrative tasks.
The Medical Receptionist will play a crucial role in ensuring smooth daily operations and maintaining a welcoming environment for patients.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage phone systems efficiently, handling incoming calls and directing them appropriately.
- Schedule appointments and manage the calendar for healthcare providers.
- Collect patient information and verify insurance details accurately.
- Maintain patient records in compliance with privacy regulations.
- Support office management tasks to ensure the clinic runs smoothly.
- Provide excellent patient service by addressing inquiries and resolving issues promptly.
- Uphold professional phone etiquette during all communications.
Qualifications
- No experience necessary, will provide training
- Must be able to communicate in Chinese (Cantonese preferred)
- Strong organizational skills and attention to detail are essential for managing multiple tasks effectively.
- Proficient in using office equipment and phone systems.
- Excellent communication skills, both verbal and written, with a focus on patient service.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Knowledge of medical collection processes is an advantage.
- A positive attitude and commitment to providing outstanding patient care.
If you are passionate about contributing to the healthcare field while providing exceptional service to patients, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Medical Specialty:
- Ophthalmology
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $18