Dental receptionist/manager

Job Overview
We are seeking a detail-oriented and friendly Dental Receptionist/manager to join our dynamic team. The ideal candidate will be responsible for managing front desk operations in a brand new dental clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent communication skills, proficiency in OpenDental software systems (or willing to learn) and a solid understanding of dental terminology and procedures.

Duties

• Greet patients warmly and manage the check-in and check-out process.
• Schedule appointments and manage the dental office calendar effectively.
• Handle patient inquiries via phone and in-person with professionalism and courtesy.
• Verify patient insurance information and assist with insurance claims processing.
• Maintain accurate patient records in compliance with HIPAA regulations.
• Perform documentation review to ensure completeness and accuracy of medical records.
• Assist in dental billing and coding tasks.
• Support the dental team with clerical duties including filing, typing, and maintaining office supplies.
• Provide excellent patient service by addressing concerns and facilitating care plans as needed.

Experience
Candidates should possess the following qualifications:

• Previous experience as a Dental Receptionist or in a similar medical office role is preferred.
• Familiarity with dental terminology and procedures is essential.
• Proficiency in using OpenDental or willing to learn.
• Strong computer skills including Microsoft Office suite proficiency.
• Experience with multi-line phone systems and excellent phone etiquette.
• Bilingual candidates are encouraged to apply to enhance patient communication. Spanish is preferred.
• Knowledge of demtal coding, dental collection processes, and insurance verification is beneficial.
• A background in clinic experience will be an advantage. We look forward to welcoming a dedicated professional who can contribute positively to our team while providing exceptional service to our patients.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 32 per week

Work Location: In person

Salary : $20 - $25