What are the responsibilities and job description for the Licensed Mental Health Counselor - Austin position at Zevo Health?
Application Deadline: 30 September 2025
Department: Global Service Delivery
Location: Austin
Job Title: Licensed Mental Health Counselor
Location: Austin, Texas
Contract Type: Affiliate Contract
Work Type: Onsite
Work Hours: 1-2 Full Days per Month
Role Overview
In this role, you will deliver one-on-one counselling sessions and lead group well-being interventions on our client site with an overall life satisfaction for employees or individuals at the client's workplace by utilizing evidence-based approaches like CBT, ACT, and SFBT to assist clients in navigating the specific psychological challenges which they encounter in their work environments. You will play a key role in helping professionals in the online content industry developing resilience and effectively coping with challenges.
Key Responsibilities
- Deliver one-to-one in-person counselling sessions, addressing a range of psychological and emotional issues.
- Deliver onsite group and peer support sessions aimed at enhancing resilience, developing healthy coping skills and fostering positive working relationships.
- Implement short-term, solutions focused interventions such as CBT, ACT and SFBT.
- Manage clinical risks effectively, ensuring the safety and well-being of all client's employees.
- Assess cases for trauma related to exposure to graphic content and follow Zeo Health's escalation procedures.
- Evaluate and manage risks of harm to self or others, including minors, when necessary.
- Facilitate creative sessions such as arts and crafts, music sessions, mindful colouring.
- Review and familiarize yourself with training preparation materials in advance of onsite sessions.
- Timely management and completion of administrative duties, including tracking group session data and completion of individual case notes on the platform.
- Always maintain professionalism on client sites and adhere to site guidelines.
- Respond promptly to emails and messages from Clinical Team Leads and Operations, ensuring clear and timely communication to support collaborative efforts and client satisfaction.
- Attend monthly peer support sessions with Clinical Team Lead as you require.
- Keep up to date with the latest Trust & Safety information to maintain knowledge
- Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies.
- Master’s degree in counseling, psychology, or a related field from an accredited institution.
- Minimum 3 years of clinical experience.
- Hold a current, active PsyD, LPC, LMFT, LCSW license in the state of employment.
- Additional training in short-term, solution-focused therapy is a plus.
- Certification in suicide risk assessment (e.g., SafeTALK, ASIST) preferred.
- Proficient in Microsoft Office and video conferencing tools.
- Fluent in English (written and spoken).
- Strong data management and administrative skills.
- Ability to adapt and excel in a fast-paced, evolving environment.
- Excellent time management and multitasking abilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.