Training Specialist

Job Title: Training Specialist Duration: Anticipated period of 24 months for the Trapeze to HASTUS migration. Location: Either Washington DC or Alexandria, VA Onsite or Remote: Hybrid (need local candidates)

*Minimum of 10 years in technical training content development and delivery*Transit System Knowledge: At least 2 years of experience with Trapeze and/or HASTUS systems

Job Description

We are looking for a Training Specialist to design, develop, and deliver IT training for the migration from Trapeze to HASTUS system. This position will be full-time and hybrid in Washington DC.

What You'll Do

Technical Trainer to design, develop, and deliver IT training for the migration from Trapeze to HASTUS system
Supporting Bus and Rail daily operations during the 24-month Trapeze to HASTUS upgrade initiative
Training Methods: Includes classroom sessions, CBTs (Computer-Based Training), seminars, and video resources
Key Systems: HASTUS and Trapeze for scheduling, bidding, and daily operations
Learning HASTUS: Trainer must acquire knowledge of HASTUS to provide ongoing support
Materials Development: Create presentations, manuals, videos, and CBT resources
Program Evaluation: Assess training effectiveness and adjust programs based on feedback and metrics
Collaboration: Work with subject matter experts, Digital Modernization teams, and HR/Payroll to align training with organizational goals
Training Delivery: Must align with the timeline of the migration waves for Bus and Rail divisions

What You'll Need
Minimum of 10 years in technical training content development and delivery
Bachelor s degree in Computer Science, Information Systems, or a related field
Transit System Knowledge: At least 2 years of experience with Trapeze and/or HASTUS systems
Communication Skills: The role demands excellent communication, presentation, and facilitation abilities
Problem-Solving: Ability to identify and resolve training-related issues effectively