What are the responsibilities and job description for the Sr. Desktop Support Manager position at Zettalogix INC?
Job: Sr. Desktop Support Manager Duration: 7 Months contract Location: San Francisco, CA (4 days onsite) Interview Type (Phone, Video, Face to Face) Video Anticipated Start (in weeks) 2
3-5 Must Haves
8 years of progressive IT support experience, including 3 years managing desktop or end user support teams
Strong expertise in macOS and Windows enterprise environments
Experience supporting C-suite executives in a high-touch, white-glove capacity
Deep understanding of endpoint lifecycle management, security patching, and asset governance
Experience in design-led or creative environments strongly preferred
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
Budget management and vendor management experience