Enterprise Operations Intern

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to

You oversee six operational teams within Enterprise Operations: Campaign Operations, CDP Operations, Deliverability Operations, Physical Print & Mail Operations, Marketing Tag Implementation, and Mobile Implementations. Each team manages distinct client-facing functions ranging from marketing campaign builds and data segmentation to email deliverability, mobile onboarding, and technical tagging for web tracking. An intern focused on piloting AI-driven efficiency projects across these teams would bring measurable value by identifying and automating repetitive workflows, enhancing data accuracy, improving turnaround times, and enabling smarter resource allocation. Their work could help surface cross-team opportunities—such as using AI for QA automation in Campaign Ops, anomaly detection in CDP data flows, or intelligent routing of client deliverability alerts—allowing each team to deliver faster, higher-quality outcomes while freeing skilled resources to focus on strategic, client-impacting work.

Summer 2026 Internship Information

• Real-world, hands-on experience in the marketing technology industry (85% of work in internship role and 15% of internship with professional development/webinars/activities)
• Hybrid in our Nashville office (Tuesday, Wednesday, Thursday in office)
• June 2^nd through August 14^th
• $23.00/hour
• Full-time - 40 hours per week
• Weekly lunches and social gatherings in office
• Speaker Series with subject matter experts across Zeta Global

Key Duties & Responsibilities

• Identify and document efficiency opportunities within Campaign Ops, CDP Ops, Mobile, Deliverability, and other operational workflows by shadowing team members and mapping repetitive or manual processes.
• Pilot AI and automation tools (e.g., prompt-based assistants, workflow bots, data QA scripts) to streamline campaign setup, testing, reporting, or data validation tasks.
• Collect and analyze performance metrics pre- and post-AI implementation to quantify time savings, accuracy improvements, and productivity gains.
• Develop prototype workflows or automations in collaboration with team leads, using low-code/no-code platforms, Python scripts, or AI APIs where appropriate.
• Prepare and present findings to leadership, summarizing pilot results, efficiency impacts, and recommendations for broader adoption.
• Document best practices and training guides for team members to adopt AI-assisted processes safely and consistently.
• Collaborate cross-functionally with operations managers and strategic planning to ensure AI pilot initiatives align with enterprise goals and compliance requirements.

Qualifications

• Marketing Major preferred
• Exposure to ZMP and Zeta's Delivery Operations teams and processes
• Strong written and verbal communication skills
• Eagerness to jump in and contribute to Zeta business and culture

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:

ZETA IN THE NEWS

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