What are the responsibilities and job description for the Medical Front Office Receptionist position at Zero Pediatrics PLLC?
Medical Front Office Receptionist (Entry‑Level Friendly)
Zero Pediatrics, PLLC
Dunmore, PA | Full-Time (1) or Part-Time (2)
Pay: $16.00–$18.00 per hour or more with rates based on experience
Zero Pediatrics is looking for a friendly, dependable Front Office Receptionist to join our pediatric team. This is a great opportunity for someone starting their career in healthcare or transitioning into a medical office setting. We value a positive attitude, willingness to learn, and a genuine love for working with children and families.
What You’ll Do
- Welcome patients and families in person and on the phone with kindness and professionalism
- Schedule appointments and help keep the day running smoothly
- Enter and update patient information in our electronic health record system
- Verify insurance and assist with basic billing tasks, including copay collection
- Send reminder messages and help families with patient portal access, forms, referrals, and medical record requests
- Protect patient privacy and follow HIPAA, OSHA, and safety guidelines
Training and support will be provided.
What We’re Looking For
- High school diploma or equivalent
- Prior customer service or office experience helpful (medical experience a plus, but not required)
- Friendly, patient, and professional communication style
- Comfortable learning new systems and handling multiple tasks
- Reliable, organized, and eager to be part of a team
Why You’ll Love Working Here
- Family-oriented practice where teamwork and kindness matter
- Supportive leadership that trains, mentors, and encourages growth
- Fun, upbeat environment focused on caring for children and families
- Collaborative team that helps each other succeed
- A workplace that balances professionalism with warmth and positivity
Benefits
- Vacation, Sick, and Company Time Off
- Medical, Dental, and Vision insurance plans offered
- Paid holidays
- Supportive, team-oriented work environment
Pay: $16.00 - $18.00 per hour
Benefits:
- Bereavement leave
- Dental insurance
- Employee discount
- Employee mentoring program
- Free parking
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid jury duty
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- Pennsylvania requires individuals working with children to obtain three mandatory background clearances: PA Child Abuse History Clearance, PA State Police Criminal History Record Check, and FBI Criminal History Background Check. Do you consent to obtaining these clearances prior to employment if a job offer is extended to you? (Reimbursement for cost of clearances will be provided)
Work Location: In person
Salary : $16 - $18