What are the responsibilities and job description for the DMV Regional Director position at Zero Gravity Basketball?
About Zero Gravity Basketball – Zero Gravity was born out of the need for every team at every grade level, boys & girls, in each club basketball program, to have a fun and professional tournament -experience each week. We have a simple mission: every basketball player (boy or girl) can play on a great stage, against the appropriate competition, in great venues with safe atmospheres, in an organized fashion on a weekly basis.
CUSTOMER SERVICE is our #1 priority before, during and after each tournament. We focus on the experience of the PLAYERS, COACHES, TEAM-SUPPORTERS & PROGRAM DIRECTORS. Paying close attention to all these groups is vitally important to fulfilling our missions & promise to deliver a circuit of exceptional basketball tournament weekend experiences. Zero Gravity provides the ability to plan a club’s tournament season and outfit programs in high quality basketball gear and apparel.
In the rapidly changing world of technology & social media, ZG takes pride in being on the cutting edge of grassroots technology. From our scheduling systems, means of communication to our customers & exposure through social media we take pride in constantly being on top of trends & the high paced realities of technology in our world today. Zero Gravity has become the destination for "every team" in grassroots club basketball, from the elementary school developmental team to the High School team competing on the National level, along with the coaches, program directors & team supporters that provide & share the experience with them!
Job Description:
The Zero Gravity DMV Regional Director is a full-time position based out of our corporate office in Woburn, MA, starting January 12th, 2026. The DMV Regional Director will work under the guidance of ZG leadership to plan and implement events and tournaments on a weekly basis. Regional Directors will have a wide range of responsibilities including, but not limited to: market strategy, scheduling, operations, logistics, pricing strategy, customer relationship management, on-site operations, managing a part-time staff & much more.
ZG Regional Directors are expected to act in a leadership role while working with club directors, facility staff, referee assignors, regional media contacts, social media/content teams and more to coordinate weekly tournaments that fit the needs of youth coaches/players in their assigned market. In addition, ZG Regional Directors are expected to serve as a resource for their clients & partners to connect with other nationally respected partners of Zero Gravity to grow their network, event schedule and key contacts within the industry.
The current DMV Region of Zero Gravity Basketball is a collection of 10-15 events throughout the Spring Grassroots Basketball Calendar, spanning from Baltimore, MD to Virginia Beach, VA. As our Regional lead, you will lead the exploration of growth opportunities for the company in new market opportunities, additional tournament opportunities within current markets and potential new event concept implementation.
Duties Include:
- Responsible for communicating with all major customers and selling events/tournament slots to customers and teams
- Working directly with Zero Gravity’s leadership team on market strategy including, but not limited to: setting season schedules, projecting facility needs, implementing new market strategies
- Scheduling all events within region
- Registering and collecting payments from our vast customer base on a weekly basis
- Assisting with venue/facility setup and breakdown. Acting as a Site/Tournament Director at tournaments during Spring & Fall youth basketball seasons.
- Manage a part-time staff of 2-3 interns throughout the year
- Drive revenue growth through building/maintaining strong customer relationships
- Implement market-leading social media strategies to fuel customer satisfaction and revenue growth
- Communicate with multiple departments (marketing, operations, accounting, Human Resources) on any needs for your region
Desired Characteristics:
- Major in Business, Marketing, Sport Management or a related field
- A minimum of 2-3 years of professional experience in a full-time capacity
- Background in sales or customer relationship management
- Ability to be a leader in office setting and communicate with multiple people across departments
- Ability to work in an extremely demanding, fast-paced environment
- Excellent organization and interpersonal skills
- Ability to multi-task and work on multiple projects simultaneously
- Self-starter, able to work independently and as part of a team
- Prior event management experience
- Exceptional customer service skills
- Able to work extended hours including nights and weekends
- Willing to travel frequently to various locations including New England, New York, Mid-Atlantic or Southern Regions
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.